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Lalamove
Lalamove

Operations Associate

Philippines
Full-Time

TLDR

Support daily operations for Lalamove's auto loan services, ensuring efficient onboarding and assistance for operators and drivers in the logistics sector.

What you'll do:
  • Assist in driver registration, training, and accreditation

  • Assist and resolve operator and driver concerns

  • Recommend driver training needs and process improvements 

  • Reinforce driver SOPs and Code of Ethics

  • Assist in the collection of documents for LTFRB permit processing

  • Does liaison work by submitting franchise documents to LTFRB in Quezon City

  • Work with Driver Operations and DM Teams to maintain a healthy driver base

  • Assist in roadshow and offline events

  • Strictly observe all company policies as provided in relevant contracts, agreements, and memorandums, as well as any revisions and addendums to company policies

  • Performs other duties that may be assigned by management from time to time

    • What we seek:
  • Experience in logistics or on-demand delivery or ride-sharing environment is a plus

  • Experience in LTFRB franchise processing or liaison work is a plus

  • Customer service & presentation skills

  • Knowledge and understanding of mobile and web technologies

  • Good communication skills; fluent in English and Tagalog

  • Flexibility with work schedules 

  • Willing to work onsite in Tower 2, Paranaque Integrated Terminal Exchange (PITX), Paranaque City
    • To all candidates- Lalamove respects your privacy and is committed to protecting your personal data.
    This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice: https://www.lalamove.com/en-hk/candidate-privacy-notice

    To learn more about Lalamove Philippines, please visit follow our LinkedIn Page: www.linkedin.com/company/lalamove/
    Lalamove
    Lalamove

    Lalamove connects customers and drivers directly through its technology, providing an efficient platform for on-demand delivery services. Catering to local businesses and communities across SEA and LATAM, Lalamove stands out with its expansive network of delivery partners and a data-driven marketplace that enhances logistics efficiency.

    Founded
    Founded 2013
    Employees
    51-200 employees
    Industry
    Internet Software & Services
    Total raised
    $32M raised
    View company profile
    Operations Associate
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