Operations Associate

WHO WE ARE:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

Position Overview:

Due to continued business growth, EOS are seeking an Operations Associate to help fulfil and exceed the company’s service delivery requirements.

Daily Duties:

• Sourcing and liaising with third party vendors globally to provide IT & AV equipment
• Manage delivery timescales, mitigating delays and reporting such to management
• Working closely with key internal and external stakeholders
• Providing a high level of customer service to our clients, some of which are leading global IT organisations
• Proactively plan and organize inbound and outbound deliveries to meet implementation dates
• Carryout purchase order processing
• Undertake training as required or as identified by management for the proper execution or development within your role/company.
• Any other ad hoc duties as reasonably required by the company and within the competency of the post-holder

Essential Criteria:

• Excellent written and verbal communication skills
• Highly IT literate and proficient in Microsoft Office software programs (Outlook, Word, Excel)
• Strong numeracy skills and analytical ability
• Efficient time management skills, with ability to manage workload and prioritize tasks
• Able to work as part of a team in a fast moving, growing global company
• Evidence of excellent organisational and proactive problem solver, who can think on their feet to overcome issues with supply.
• Can maintain a high standard of work, even when working under pressure and handling multiple issues
• Be a motivated, self-starter, who can demonstrate a high level of accuracy and attention to detail in their work.
• Be flexible and adaptable to change to meet the needs of the customer working across different time zones.

Desirable Skills:

• Degree in Business/IT management or related business discipline is desirable but not required
• Demonstrable experience working in either a Procurement/Customer Service/IT or Logistics role
• Experience of Audio Visual/Video Conferencing and Networking environments
• Experience using ERP systems e.g., Sage X3, QuickBooks
• A firm knowledge of the supply chain process