Operations Assistant - US Social Media Agency

Work Arrangement : Fully remote

Job type : Full-time, Independent Contractor

Salary Range: Competitive; based on experience

Work Schedule: 40 hours per week, Monday–Friday; Required availability: 8/9 AM – 4/5 PMR EST (New York time)

Locations: Remote, open to candidates who can work EST hours.

Holidays Observed : US Federal Holidays

About Pearl talent :

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

*Hear why we exist, what we believe in, and who we’re building for:  WATCH HERE

Why Work with Us?

We’re not just another recruiting firm—we focus on placing candidates with exceptional US and EU founders who prioritize the long-term success of their team members. We also provide retention bonuses at 3, 6, 9, and 12 months, as well as community-driven benefits like an annual retreat.

About the Company

Our client is a fast-growing ghostwriting agency that creates elite content for startup founders, VC firms, and tech companies who want to sound smart and engaging—not stiff and corporate.

Our unique approach blends satire and sharp humor, helping us connect with an audience of over 100,000 followers and drive 20+ million impressions each month.

We’re a fully remote, async team of high-performers who value clarity, trust, and execution. This is our first-ever full-time hire in admin and operations, and you’ll play a foundational role in shaping how we grow from here.

Role Overview

We’re looking for a detail-oriented Operations Assistant to help keep our content workflows running smoothly.

In this role, you’ll work closely with our writers, editors, account managers, and founder to ensure projects stay on track and deadlines are met. You’ll be the link between our team and clients — managing communications, following up promptly, and keeping everyone in the loop.

You’ll help manage the team with kindness and clarity, support day-to-day operations, and keep our systems organized and efficient.

If you’re proactive, people-savvy, and love keeping things running like clockwork — we’d love to meet you.

Key Responsibilities :

• Client communication: Be the calm, reliable, upbeat point of contact in Slack, WhatsApp, or email.
  
  
• Editorial calendar management: Track deadlines, assignments, and milestones in Assembly (and Google Sheets).
  
  
• Copy editing + approvals: Double-check client-facing docs before they ship — typos fear you.
  
  
• Operational upkeep: Update tracking sheets, design SOP/workflows, and delivery pipelines. Make chaos organized.
  
  
• Proactive systems building: You’ll improve what’s broken, systematize what’s messy, and design what’s missing.
  
• Fire prevention: Spot problems before they escalate. When something breaks, you fix it fast.

 Tools You’ll Use:

• Google Sheets + Docs (daily)
  
  
• Assembly (project management)
  
  
• Google Calendar
  
  
• Slack + WhatsApp (team + client communication)
  
• Loom, Zoom, Notion (light)
  

Requirements

Must Have :

We are preferably looking for a female candidate who is :

• Detail-obsessed — You notice everything. Typos, formatting issues, inconsistent phrasing — they don’t stand a chance around you.
• Type A to the core — Friendly, funny, and approachable, but also ruthlessly efficient with your to-do list.
• Content-savvy — You know what high-quality LinkedIn content looks like (and what makes something scroll-past worthy). Bonus if you’ve created or managed content before.
• Fluent in English — Your written and spoken English is near perfect. Grammar, tone, and clarity are second nature to you.
• Experienced in remote, async work — You’ve worked across time zones and know how to communicate clearly and proactively without constant check-ins.
• A systems thinker — You love building, optimizing, and maintaining workflows that make everything run smoother — and you enjoy bringing order to chaos.
• A strong team and content manager — You can lead people, keep projects on track, and ensure deliverables are consistently top quality.
• Self-managed and reliable — You don’t need hand-holding. You take ownership, meet deadlines, and communicate when things shift.

Nice to have :

You’re familiar with startup culture, tech, or VC content.

Benefits

Remote work : work from anywhere, fully remote

PTO : U.S federal holidays , 15 days paid time off per year

Mentorship: Work directly with a U.S - based client and leadership team

Learning & Development : Access to financial tools and courses

Wellness: Flexible schedule, autonomy, and space for deep work

Our Recruitment Process:

1. Application
2. Screening
3. Skills Assessment
4. Top-grading interview
5. Client Interview
6. Job Offer
7. Client Onboarding