Operations Analyst

TLDR

Engage in trade reconciliation and cash management while developing solutions for timely customer support and optimizing operational processes within the fintech sector.

About Wahed: The global financial system wasn't built for everyone. For millions of people, its reliance on interest (riba) creates a barrier to managing money and building wealth without compromising their values. At Wahed, we're changing that. We are a global fintech company on a mission to build a new financial system—one that is ethical, accessible, and entirely interest-free. From our offices across the globe, our team is building products that were once deemed impossible, from pioneering Shariah-compliant equity ETFs, creating riba-free alternatives to high yield savings accounts, to creating no-leverage real estate investments for truly interest-free income producing assets. If you're driven to solve complex problems and believe finance should empower, not exclude, join us in building a more equitable financial future. Job Description:
  • Trade Reconciliation/Cash Reconciliation.
  • Reconcile and validate trade capture and day trading activity in timely and accurate manner.
  • Develop standard processes to route customer queries to correct department for timely resolution.
  • Assist in resolving trade discrepancies caused from trade failures, breaks, etc.
  • Run daily risk checks and accordingly generate risk reports.
  • Coordinate with front office and other support teams, locally and globally, to address trade related enquiries and issues.
  • Prepare and deliver end-of-day P&L and pricing statements to management.
  • Work with trade product and market groups to provide accurate and appropriate trade information to customer in a timely manner.
  • Maintain integrity and confidentiality of all trade related data.
  • Identify and facilitate issue resolutions and escalate where applicable
  • Working with team partners with a number of groups including the front office, product development, middle office, operations, technology, finance, etc and work closely with other stakeholders on global initiatives.
  • Generation of portfolio reports for the clients on a daily basis.
  • Assisting in audits on Timely basis.
  • Job Specification:
  • Minimum 2 to 3 years middle office experience preferred.
  • Good interpersonal skills, oral and written communication skills.
  • Strong understanding of the trades transaction lifecycle, Cash Management and Corporate Actions
  • Excellent problem solving skills to identify, understand and address operational and technical issue.
  • Ability to work closely with business partners and interact with all stake holders.
  • Able to complete complex tasks within the stipulated time frame.
  • Ability to be flexible, follow tight deadlines, organize and prioritize work
  • Proficiency in MS Office Excel, Word, PowerPoint.
  • Wahed is a global fintech company dedicated to creating an ethical and accessible financial system that operates without interest. We develop innovative financial products that challenge traditional banking norms, making finance more inclusive for everyone.

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