Operations Analyst

Founded in 1956, the Jacuzzi® Brand has grown to become the modern-day Jacuzzi Group-- the premier manufacturer of functional products for the home and outdoor space found in more than 60 countries. Jacuzzi Bath Remodel is the fastest growing business unit of Jacuzzi Group with 8 successful locations launched nationwide in under 3 years. Jacuzzi Bath Remodel combines our premium materials, knowledgeable sales team, experienced in-house certified installers and over 60 years of proven excellence to deliver the highest standard of customer satisfaction.

The Operations Analyst will play a critical role in driving operational efficiency and strategic decision-making. This role is designed for a highly motivated and analytical individual who can bring structure to a fast-paced, evolving environment and support key business initiatives.

 The ideal candidate is a strategic thinker with strong data analysis and problem-solving skills, capable of driving process improvements, analyzing financial and operational data, and working cross-functionally to enhance business performance. While familiarity with CRM/ERP systems (Salesforce preferred) is beneficial, this is not an IT project management role—it requires someone with an operations-first mindset who understands business strategy and financial drivers.

•   Partner with the Director of Business Operations to execute high-impact operational initiatives.

• Identify inefficiencies in business processes and implement scalable solutions that enhance productivity and reduce costs.
• Lead initiatives to centralize order review, approval workflows, and invoicing processes, improving operational execution.
• ·Develop and refine business models, KPIs, and forecasting tools to support decision-making.
• Data Analysis and Operational Insights
• Conduct detailed operational analysis to drive efficiency and profitability.
• Develop and manage dashboards, reports, and performance tracking tools that provide actionable insights for leadership.
• Support executive decision-making by delivering ad hoc analyses and business case development.
• Utilize CRM/ERP systems (Salesforce/Infor LN preferred but not required) to enhance reporting, streamline workflows, and improve data accuracy.
• Work cross-functionally with sales, finance, operations, and IT teams to ensure business processes align with strategic objectives.
• Proactively identify and resolve business challenges, ensuring timely and high-quality execution of projects.
• Thrive in a fast-paced, ambiguous environment, bringing order and structure to evolving business needs.
• Operate with a high degree of autonomy, managing multiple priorities and ensuring alignment with broader business goals.
• Other duties as assigned

compensation $80,000+ based on experience

Requirements

• 5+ years of experience in business analysis, operations, or FP&A.
• Strong financial modeling, data analysis, and KPI management skills.
• Experience in process improvement, strategic business operations, and project execution.
• Familiarity with CRM/ERP systems (Salesforce preferred but not required).
• Background in operations, finance, or business strategy (NOT IT project management).
• Exceptional problem-solving abilities, able to synthesize data into meaningful insights and recommendations.
• Strong interpersonal and communication skills, with the ability to collaborate across teams.
• ·Ability to bring structure to ambiguous, evolving environments.

Benefits

• 401(k) with matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off and company paid holidays
• Vision insurance