Onsite Support Technician

AI overview

Provide technical support by diagnosing and resolving issues, ensuring a positive user experience through excellent communication and problem-solving skills.

Job Title: Onsite Support Technician
Location : Davie, FL / Weston, FL / Salt Lake City, UT / Cincinnati, OH
Permanent Job 
Salary : $50K + Benefits

Job Description

Must Have Technical/Functional Skills

1.         Problem-Solving: Strong analytical and problem-solving skills to diagnose and resolve technical issues efficiently.

2.         Communication: Excellent verbal and written communication skills to interact effectively with users and team members.

3.         Certifications: Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar are advantageous.

4.         AV Equipment Knowledge: Familiarity with setting up and troubleshooting AV equipment and video conferencing tools like Microsoft Teams.

5.         Technical Certifications: Additional certifications such as ITIL, CompTIA Network+, can be beneficial.

6.         Customer Service Skills: Strong customer service orientation to provide a positive user experience.

7.         Physical Requirements: Ability to lift and move computer equipment and perform tasks that may require physical effort.

All your information will be kept confidential according to EEO guidelines.

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Salary
$50,000 – $55,000 per year
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