Onsite PC Technician (m/w/d) first and second level support

AI overview

Provide first and second level support for various computing devices and demonstrate excellent customer service in a fast-paced environment.

    Responsabilities

    • Assist the client with first and second level support on workstations, mobility devices and
    • infrastructures (installations, replacement, change, relocation, removal)
    • Provide support for computer systems in case of hardware and software incidents
    • Provide support for mobile devices (iPad, iPhone,) in case of software incidents
    • Provide support of inventory units (monitors, local printers, local scanners, and notebook
    • docking stations) as well as support for local network printer systems
    • Receive materials and spare parts, inventory, prepare for installation, install, and ensure
    • feedback to customers
    • Always demonstrate excellent customer service

    Soft Skills

    • Independent and confident in decision-making
    • Proactive, solution-oriented, and forward-thinking
    • Languages: Dutch (native), English (fluent)

    Technical Skills

    • Windows & Microsoft 365
    • ServiceNow
    • Network Administration (CISCO): cable management, patching, troubleshooting
    • Experience in proximity support
    • Project experience (e.g. migration projects)
    • Location: Close to Rotterdam
    • Workload: 5 days per week / 8 hours per day on client site

    All our positions are open to people with disabilities

    Careers at EVERIENCE. Find Great Talent with Career Pages. | powered by SmartRecruiters | Find Great Talent with a Career Page.

    View all jobs
    Ace your job interview

    Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.

    Customer Service Q&A's
    Report this job
    Apply for this job