Online Casino Dealer & Customer Support Specialist

Southfield , United States
full-time

AI overview

Join a dynamic team at Evolution, where you will present live casino games while providing engaging customer experiences and receive comprehensive training and support.

Pay - $17- $23/hr. + (includes a base rate and guaranteed tip rate, but the customer tips are unlimited!!)

Looking for a flexible opportunity and balanced schedule? Multiple flexible schedule options of both 5 days (40 hours) work weeks and (32 hours) 4 days a week on a consistent basis.

Are you service oriented and looking for an exciting opportunity? Then Evolution is the right place for you! As a Game Presenter, presentation and personality are key as you’ll be presenting casino games live on-camera! No prior dealing experience is required.

No dealing experience is required as you will spend the first two weeks of your employment in our Evolution Academy. Here you will be taught how to lead a game of Blackjack, Roulette and Baccarat as well as how to present games in front of the camera.

As an Online Casino Dealer, you will be spending most of your working day live on camera; hosting casino games and interacting with players who are live-streaming the games to their devices. You will be working rotating shifts with regular breaks. The studio is a 24/7 operation, must be able to work a flexible schedule, evenings, weekends and holidays. This is an on-site position.

We offer you:

  • Career Advancements
  • Paid Break Time
  • Paid Training
  • 10 days of paid time off
  • Medical/Dental/Vision Coverage

For more information about us visit https://careers.evolution.com/usa/

What we are looking for:

  • Professional, mature and with a natural ability to follow work rules
  • Service-minded with good communications skills.
  • Responsible and dedicated - towards your work and your colleagues
  • Able to provide an engaging and rewarding experience for our live players.
  • Able to quickly grasp new concepts.
  • High School Diploma or Equivalent
  • Must be 21 years of age or older.
  • Must be able to obtain a MI Gaming License
  • Required to successfully complete a pre-employment background check.
  • Wear assigned uniforms and maintain professional appearance standards.
  • 1-2 years of work experience in a customer service and hospitality-oriented role.
  • Responsible, dedicated, and dependable.

Essential Game Presenter and Game Show Host Physical Functions:

  • Prolonged sitting at counter height (36”) chairs and tables
  • Repeated use of both hands and arms
  • Full mobility and dexterity in upper extremities
  • Ability to see and read a chat screen from 4+ feet away
  • Ability to communicate one way verbally to players
  • Ability to lift up to up to 10 lbs. (for the shoe)
  • Ability to present on camera continuously in front of 30W High Beam Bi-Color LED Soft Lights without protective eyewear
  • Ability to work a full time schedule.
  • Game Show Hosts: the ability to wear 2” + heels while standing for 1.5 hours at a time.

This position is an excellent opportunity to join the fast-growing team, we also offer:

  • Hourly Rate + Tips & Performance Bonuses
  • 401K Match
  • Paid Time Off
  • Paid Break Time                    
  • Paid Full Game Technique Training
  • Flexible part time scheduling
  • Career Growth Opportunities
  • Medical, Dental & Vision Insurance Plans
  • Nationwide Employee Discount Program
  • Centrally located modern studio environment with break room & refreshments

More information on www.evolution.com 

All your information will be kept confidential according to EEO guidelines.

#EVOMIH

About Us

Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 16,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth.

Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel.

Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO).

Evolution US was established in 2018. More information on Evolution.com.

Perks & Benefits Extracted with AI

  • Flexible Work Hours: Flexible part time scheduling
  • Health Insurance: Medical/Dental/Vision Coverage
  • Other Benefit: Nationwide Employee Discount Program
  • Paid Time Off: 10 days of paid time off

Evolution is a world-leading Business-2-Business provider in product innovation and software development for online casinos. Thousands of people around the world enjoy our services every day. We are now looking for more ambitious talent to join our team as we break new ground in one of the world’s fastest moving industries.With approximately 14.000 team members across more than 30 locations, the company develops, produces, markets, and licenses fully integrated Live Casino and Slots solutions to gaming operators globally. Evolution operates broadcasting studios in Latvia, Malta, Georgia, Canada, and the U.S. and is rapidly expanding to other locations around the world.In line with our key corporate value ALIVE, we are entrepreneurs who innovate for a living and always look for the next opportunity. We aim to always be in the forefront. Our reliability comes from our commitment to DO RIGHT by acting with integrity in everything that we do and always striving for top-quality in our delivery. We believe that our advantage is that we WORK TOGETHER, and we celebrate our diverse backgrounds as critical to our business success.Are you our next EVOlutioneer?

View all jobs
Salary
$17 – $23 per hour
Get hired quicker

Be the first to apply. Receive an email whenever similar jobs are posted.

Ace your job interview

Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.

Customer Support Specialist Q&A's
Report this job
Apply for this job