Onboarding Specialist

FlexTrade Systems is a provider of customized multi-asset execution and order management trading solutions for buy- and sell-side financial institutions. Through deep client partnerships with some of the world's largest, most complex and demanding capital markets firms, we develop the flexible tools, technology and innovation that deliver our clients a competitive edge. Our globally distributed engineering teams focus on adaptable technology and open architecture to develop highly sophisticated trading solutions that can automate and scale with your business strategies.

At FlexTrade, we hold our values close to heart, with pride and gratitude, as they guide us in everything that we do. We are dedicated to giving our clients a competitive edge, taking ownership of our responsibilities, being flexible to adapt to ever changing environment and technology, bringing integrity to ever interaction and we continue to improve, grow together and collaborate as one team. All of these while having fun truly makes FlexTrade a wonderful place to work.

The Team

We are actively seeking an Onboarding Specialist for a unique opportunity to join a growing team working with our flagship product FlexTRADER, a highly customisable multi-asset class execution management system used by some of the largest investment banks and hedge funds in the world. The role represents an excellent opportunity to gain experience in dealing with high-profile contacts, cutting-edge technology and the financial services industry.

About You

The candidate will be part of the Onboarding team (Client Services) and exposed to all asset classes (Equities, Futures and Options, Fixed Income and FX) and all types of flow (Cash, DMA, Algos, Portfolio Trading, IOIs …). You will interact with clients and brokers to build solutions and maintain our FlexLINK FIX network.

Responsibilities

• Buy-Side/Sell-Side Onboarding: Build and set up new FIX sessions to connect FlexTrade clients and brokers/exchanges.

• On-board client and broker connections to our FlexLINK FIX network.

• Onboard existing clients with new destinations and for new asset classes.

• Work with development and Implementation teams to design and deploy new features for our clients.

• Perform certification testing with providers across multiple asset classes and flows.

• Maintain technical documentations.

• Work with production support and network teams for resolution of production issues.

• Help building tools to support client integrations.

• Provide support to FlexTrade clients globally and advise on questions and queries.

• Liaise with clients/brokers to interpret queries for root cause analysis and propose appropriate workarounds and solutions