Onboarding Associate Manager

• Lead and motivate a team of field onboarding agents.
• Set clear performance expectations and provide regular feedback and coaching.
• Develop and optimize the field onboarding process to ensure efficiency and compliance.
• Ensure a seamless and positive onboarding experience for all new drivers.
• Monitor key performance indicators (KPIs) related to onboarding, such as time to activation and conversion rates.
• Collaborate with the recruitment team to identify and attract qualified driver candidates.
• Implement effective recruitment strategies to meet hiring targets.
• Screen and interview potential drivers to assess their suitability.
• Oversee the verification of driver documents, including licenses, permits, and medical certificates.
• Ensure compliance with all regulatory requirements.
• Develop and conduct training programs to equip new drivers with the necessary knowledge and skills.
• Ensure that drivers understand the platform's features and guidelines.
• Adhere to company policy and procedures.
• Achieve or exceed targets and other key objectives assigned by your Immediate Supervisor.
• Participate in ongoing training and development programs.
• Accept other associated responsibilities and projects as the need arises.

Requirements

• Bachelor's degree in Business Administration, Human Resources, or a related field.
• 3+ years of experience in recruitment, onboarding, or a related field.
• Proficiency in applicant tracking systems and HR software.

• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Strong organizational and time-management skills
• Attention to detail
• Problem-solving and decision-making abilities

Benefits

Why join Angkas?

• Freedom of work
• Work-life balance
• Free meals and use of gym
• Opportunities for promotion
• Competitive salary
• Pay raise
• Start-up environment
• Multi-cultural and Agile work environment
• Diversified use of technology