Onboarding Associate (Biker/Driver Onboarding)

AI overview

Facilitate a smooth onboarding experience for bikers through various tasks including inventory management and data integrity maintenance, while also engaging in logistics and administrative support.

The Onboarding Associate, will play a crucial role in setting up the foundations in making this happen - from ensuring a

smooth and efficient biker onboarding experience to managing the inventory and data integrity of the entire process

What you’ll be doing:

● Execute on-ground onboarding tasks including jersey sizing, ID picture taking, biker kit tagging, and releasing.

● Assist new bikers with the onboarding process, including Telegram group integration and application guidance.

● Manage biker kit inventory, conducting daily and monthly tallying, reconciliation, and preparing supplies for offsite

activations.

● Maintain and update the biker onboarding masterfiles through accurate data entry, copying, pasting, and cleaning

of biker details.

● Perform daily ad-hoc tasks including summary report updates, biker photo uploading, and assessment form

management.

Requirements

  • Senior High School Graduate or equivalent. A Bachelor's degree is a plus but not required.
  • At least with experience in an administrative, operations, or onboarding support role.
  • Experience in logistics, inventory, or data entry is highly advantageous.
  • Willingness to work on-site and travel to different activation locations as needed
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