Omni-channel Logistics Associate

Magic Spoon reimagines your childhood breakfasts favorites with more protein, less sugar, and more fun. Since launching in 2019, we've brought our unbelievably tasty cereal to over one million customers online and over 20,000 stores nationwide. With our recently launched Protein Pastries, alongside our Cereal, Protein Treats and Protein Granola, we're continuing to find new ways to make mornings magical - all made possible by our incredible team.

We're seeking a detail-oriented Omni-channel Logistics Associate to support both our rapidly growing retail business, as well as DTC (Shopify + Amazon FBA) channels. You’ll partner across Retail, DTC, Operations, Demand Planning, Finance and 3PL partners to drive operational excellence across all channels, managing seamless order flow, ensuring smooth operations and optimal inventory management - including end-to-end logistics process for our retail partners. 

This is a full-time, in-person/hybrid role (Tues, Weds, Thurs in office) based in Tribeca, NYC.

Responsibilities:

• Support the end-to-end order-to-cash process across all channels - including DTC (Shopify), Retail, and Amazon FBA
• Manage POs, monitor EDI transactions, and track order status - communicating issues proactively and troubleshooting fulfillment errors
• Own order and inventory management – scheduling transfers, validating receipt/lot discrepancies and details, mimicking movement of inventory systematically
• Monitor key KPIs (OTIF, order accuracy, inventory allocation, Amazon metrics, etc) 
• Create and manage Amazon FBA inbound shipments and replenishment planning efforts
• Partner with 3PLs to ensure vendor and SLA compliance
• Communicate partner or PO specific call outs/concerns to proper teams internally and externally by tracking and reporting key logistics metrics including fill rates, on-time delivery, order accuracy, order status, etc
• Maintain system cleanliness and accurate inventory data across WMS and ERP systems
• Partner with IT to troubleshoot EDI errors, system integrations, and inventory discrepancies

Requirements

• 1–3 years of experience in logistics, supply chain, or operations
• Strong Excel and analytical skills
• Highly organized with strong attention to detail
• Comfortable balancing multiple priorities in a fast-paced environment while taking clear ownership of assigned projects and deliverables
• Clear communicator who works well cross-functionally

Preferred Experience:

• Experience with ERP, WMS, or EDI systems
• Familiarity with Shopify, SPS Commerce, Microsoft Dynamics Business Central, or similar platforms
• Exposure to Amazon Seller Central, FBA operations, or marketplace analytics tools
• Experience in food, beverage, or CPG
• Familiarity with subscription fulfillment models

Benefits

• Competitive salary & equity
• Bonus eligibility
• 100% covered Health, Vision, Dental insurance (50% covered for dependents)
• 401(k) with company match
• Generous parental leave
• Flexible vacation
• Paid company holidays
• Paid sick leave
• Catered lunch in office
• Dog friendly office
• Unlimited cereal ✨ 🥣

What we value:

Hold on to the Dream 💫 Adult life shouldn’t be boring, prioritize your work/life balance, we can build a world-class company and have fun doing it

Don’t miss the bowl for the loops 🙌 We’re all working towards the same big goals, prioritize collaboration over ego, politics, or possessiveness

Be a Fruit Loop in a world of Cheerios 🌈 Bring your whole, unique self to work, celebrate and care for everyone

Pour your own milk…and don’t be afraid to spill a little 🥛 We trust you, use your best judgment to make decisions. Mistakes are inevitable, let’s learn from them!

No Added Sugar 🥄 We skip the sugarcoating - truth fuels growth, feedback builds muscles, and honest conversation is part of a balanced breakfast.

Magic Spoon is committed to building a company that not only represents, but includes, individuals across different backgrounds and perspectives. However, all candidates must be in possession of identification proving authorization to work in the United States, as we are not able to offer sponsorship of Work Visas. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Magic Spoon intends to offer competitive base pay within the stated range, dependent on job-related, non-discriminatory factors such as experience, skills, and qualifications. To further compensate and recognize our employees for their work, our total compensation package includes equity and a robust benefits package. The anticipated annual base salary range for this role is $67,000-$75,000.