Officer, Performance Management

Job Summary

The Officer, Performance Management plays a critical role in driving workforce excellence and organizational effectiveness across our network of healthcare facilities. This position is responsible for designing, implementing, and monitoring performance management systems that align with organizational goals and enhance staff productivity. By collaborating with HR leadership and department managers, the Officer ensures that performance metrics support continuous improvement, staff engagement, and the delivery of high-quality patient care. The role is pivotal in fostering a culture of accountability, professional development, and operational efficiency within the healthcare environment.

Responsibilities

• Develop and implement performance management frameworks, including goal-setting, performance appraisals, and feedback mechanisms, to support staff development and organizational objectives.
• Partner with department heads and HR leadership to identify performance gaps, recommend training needs, and create action plans for improvement.
• Monitor and analyze performance data, preparing regular reports to inform strategic HR initiatives and decision-making.
• Ensure compliance with internal policies and regulatory standards in all performance management processes.
• Facilitate communication and training sessions to promote understanding of performance expectations and foster a high-performance culture.

• 3-5 years of experience in performance management, HR operations, or a related field, preferably within healthcare or large public sector organizations.
• Bachelor’s degree (BSc) in Human Resource Management, Business Administration, Public Administration, or a relevant discipline.
• Professional certification in HR (e.g., CIPD, SHRM-CP, or equivalent) is highly desirable.
• Strong knowledge of HR best practices, performance management methodologies, and relevant labor laws.
• Exceptional analytical, communication, and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Must be a resident of Imo State or open to relocation.