Officer, Partnerships

AI overview

Manage and enhance strategic partnerships in healthcare by facilitating collaboration, monitoring performance, and supporting contract administration to improve service delivery.

Job Summary

The Officer, Partnerships will be responsible for supporting the development, management, and evaluation of strategic partnerships with healthcare providers, organisations, and other key stakeholders. The role will be responsible for relationship-building, contract administration, partnership performance monitoring, and supporting collaborative initiatives that enhance healthcare service delivery and organisational goals.

Responsibilities

Identify, vet, and onboard new healthcare partners and providers, ensuring alignment with organisational standards and values.
Support the negotiation, drafting, execution, and management of partnership agreements, contracts, and memoranda of understanding.
Maintain comprehensive records of partnership activities, agreements, performance metrics, and compliance documentation.
Facilitate regular communication and collaboration between partners, providers, and internal clinical teams to ensure effective service delivery.
Monitor partnership outcomes, analyse data, and contribute to service improvement initiatives based on performance trends.
Prepare detailed reports, presentations, and updates on partnership activities for management and stakeholders.
Address partner queries, concerns, and disputes, ensuring timely and professional resolution.
Support the development and implementation of partnership engagement strategies and joint healthcare initiatives.
Provide training and support to staff on partnership management best practices.

3–5 years’ professional experience in partnership management, stakeholder relations, contract administration, or business development, preferably in healthcare or public health.
Bachelor’s degree in Healthcare Management, Business Administration, Public Administration, or a related field.
Demonstrated experience in contract negotiation, drafting, and management.
Strong relationship-building, interpersonal, and communication skills.
Proficiency in partnership management software and data analysis tools.
Experience in monitoring and evaluating partnership performance.
Ability to resolve conflicts and manage sensitive issues with discretion.
Knowledge of healthcare partnership frameworks and regulatory standards.
Must be a resident of Imo State or open to relocation.