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Avery Dennison

Officer, Customer Services

Dhaka , Bangladesh
full-time

AI overview

This role focuses on achieving sales and customer service targets while building sustainable relationships through effective communication and problem resolution.
  • Achieve monthly, quarterly & yearly sales, productivity, CCR & flexibility targets.
  • Maintain Customer Services KPIs.   
  • Build sustainable relationships and trust with customers through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Follow communication procedures, guidelines and policies.
  • Ensure all customer queries are answered on time; escalate issues to appropriate team members.
  • Selling products and solutions. 
  • Possessing excellent product knowledge to enhance customer support and selling.
  • Business graduate from any reputed University.
  • Freshers are encouraged to apply.
  • 1-2 years in service industries, preferably in compliant factories.
  • Positive attitude towards managing customers
  • Good level of communication, negotiation, planning skills
  • Willing to travel different places where our customers have their factories

AVERY DENNISON IS AN EQUAL EMPLOYMENT OPPORTUNITY PROVIDER

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.

 Avery Dennison

Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company that provides a wide range of branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. Our products and solutions include labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and a variety of products and solutions that enhance branded packaging and carry or display information that improves the customer experience. Serving an array of industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive — we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2023 were $8.4 billion. Learn more at www.averydennison.com.Avery Dennison is an equal opportunity employer

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