Office Operations Associate (Seasonal)

Merida , Mexico
contractor

AI overview

Support office operations by managing access control, coordinating seating arrangements, and ensuring a productive environment for team members.

A LITTLE BIT ABOUT Boldr

  • Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities worldwide.
  • We are a global team, united by our desire to connect diverse people with common values for Boldr impact. 
  • We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

  • Meaningful connections start with AUTHENTICITY
  • We do our best work by being CURIOUS
  • We grow by remaining DYNAMIC
  • Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
  • At the heart of great partnerships, we’ll always find EMPATHY

WHAT IS YOUR ROLE

As the Office Operations Associate; you are responsible for being a true Boldranian! A true Boldranian is a team member who displays not just the required qualities of our 5 main values but also goes above and beyond to make sure that other Boldrananians know what’s expected of them. You represent the company in the Support Services department and your true goal is to provide support in building a safe, fun, and secure environment for each team member.

WHY DO WE WANT YOU

We are currently looking for an impact-driven individual who is passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, Authentic, Excellent, and Empathetic.

WHAT WILL YOU DO

1. Help with Boldr Office access management & control:

- Track and provide access cards as well as notification of visitors to the office for access to the building.

Support the Office Operations Helpdesk/Freshdesk.

2. Help with the office seat Layout Management & coordination:

- Managing & coordinating seating arrangement rotation.

- Monitoring and reporting utilization and attendance data

- Coordinating with building administration for meeting rooms, additional space, etc. (co-working only)

3. Coordinate and communicate transportation/food for Team Members when applicable.

4. Coordinate with the IT and PBP team for onboardings and assist with sending their devices and Welcome Kit to new Team Members.

5. Request quotations from different vendors to have the best options in terms of cost and quality.

6. Coordinate with the IT and PBP team to retrieve devices after an offboarding.

7. Support in People Engagement activities like Office Anniversaries and on-site monthly meetings.

8. Make sure our Office policies are properly followed. Such as, but not limited to:

- Boldr Office Rules

- Business Continuity Plan

- Emergency Response Team Onsite.

9. Ensure our office is orderly, healthy, safe, and conducive to a productive atmosphere.

- Setting up snacks for the office.

- Coordinate with IT and facilities departments for any issues that affect team member productivity and safety, as well as the normal office operations.

Requirements

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

  • Curious and authentic, just like us! #beboldr 
  • An analytical and critical thinker, with an eye for even the most minute of details
  • Passionate about client satisfaction

YOU HAVE…

  • Bachelor's/College Degree in any field
  • At least 2 years of experience in business operations and project management
  • Knowledge of data analysis and reporting
  • Knowledge of cloud-based applications such as Google Apps and MS Office applications
  • Experience in using CRM and other similar applications or tools.

Founded in 2017, Boldr is defined by the 700+ team members, the 70+ clients we have worked with, and the values and impact we strive for alongside both. We're a mission-driven company committed to fixing what’s broken with traditional outsourcing. With offices in the Philippines (two), Mexico, South Africa, & Canada, we work around the clock to help our clients build their global teams. We focus on building our team members' skill development and career paths, on generating sustainable economic opportunities for the communities where we live and work, and on creating long-term value creation for our clients.

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