Office Operations Assistant - Full time - parental leave replacement (14 month, fixed term)

We’re looking for an Office Operations Assistant to help us accomplish our mission to improve and extend lives by learning from the experience of every person with cancer. Are you ready to be the next changemaker in cancer care?

Flatiron Health is a healthtech company using data for good to power smarter care for every person with cancer, around the world. Flatiron partners with cancer centers in the US, Europe and Asia to transform patients’ real-life experiences into real-world evidence and create a more modern, connected oncology ecosystem. Our multidisciplinary teams include oncologists, data scientists, software engineers, epidemiologists, product experts and more. Flatiron Health is an independent affiliate of the Roche Group.

What You'll Do

As an office operations assistant you will provide hands-on, real-time support for all facilities related activities.  You will ensure our office environment is clean, well-run, safe, well maintained and an exciting place to work for Flatiron employees and visitors.  In addition you’ll also:

Support our London office with administrative tasks and office management responsibilities.  Some of your key responsibilities will include:

• Conduct routine orientation (including Health & Safety) as well as maintain secure access and reporting for our London office including direct connections with building management
• Ensure a safety and health-code compliant work environment
• Manage facilities-specific activities including mail delivery and receipt, supplies management, special event support, and daily maintenance for kitchen, bath and shared spaces (inclusive of engaging third-party and building maintenance experts as needed)
• Coordinate office suppliers, manage routine transactions, and oversee quality services for daily snacks, weekly lunch, monthly Connection Days, and special employee experiences
• Attend to requests through our office ticketing platform and Slack channel
• Serve as first point of contact for landlord, maintenance, and visitor requests, log requests, and determine path to resolution
• Work with cross-functional teams for co-owned tasks and activities involving facilities (such as Employee Experience, Procurement, IT, and Communications)

Who You Are

You're a confident, trustworthy, passionate and collaborative problem-solver who values the opportunity to think beyond the way things are. In addition, you're a resourceful troubleshooter with 2-6 years of experience in an office management or facilities oversight function within a fast-paced environment.

• Have experience working as part of a growing team and hyper-growth international organization
• Experience managing office-based projects
• Be a self starter, capable of working on own initiative with minimal supervision
• Have experience working with international cross functional teams
• Have experience in planning team & company events
• You have a proven ability to proactively and efficiently respond to changing priorities
• You have excellent organizational skills
• You are a professional communicator with strong writing skills 
• You are proficient in Google Workspace and Slack
• You are fluent in English

Optional

• Have experience using procurement platforms to submit invoices and expenses

Who We Are

Our people are at the centre of everything we do. We strive to foster a culture where our teammates feel equipped and empowered to make meaningful contributions with confidence, compassion, and clarity. 

Where you’ll work 

In this office-based role, you’ll be expected to work from our London office Monday through Friday, from 8:30 AM to 4:30 PM GMT.