Office Manager

Job Description

Our client is seeking a highly organized, proactive, and service-oriented Office Manager to support their UK office, which is home to approximately 40 software developers. This role is essential to ensuring smooth day-to-day office operations and delivering a safe, efficient, and engaging workplace experience.

The Office Manager will work closely with internal teams, external vendors, and senior leadership, as well as with regional workplace services partners, to support space management, workplace experience, and compliance objectives.

Key Responsibilities

Office & Facilities Operations

• Oversee daily office operations to maintain a safe, well-maintained, and productive work environment for approximately 40 developers.
• Coordinate building repairs and maintenance with the property management company, ensuring timely resolution of issues.
• Manage and assign facilities requests and incidents via ServiceNow, tracking progress through to resolution.
• Act as the primary on-site point of contact for facilities-related matters and employee requests, delivering a high level of customer service.

Vendor & Budget Management

• Manage vendor relationships, including contract review, service performance monitoring, cost optimization, and relationship development.
• Track, forecast, and manage the UK office facilities budget, ensuring alignment with financial targets and cost-effective operations.

Workplace Experience & Events

• Coordinate and support in-office events such as team socials, holiday celebrations, and all-hands meetings.
• Provide logistical support for on-site meetings, including room setup, catering coordination, and post-event clean-up.

Inventory & Supplies

• Manage inventory and ordering of office supplies, food, and beverages, ensuring consistent availability and a positive employee experience.
• Monitor usage trends and proactively adjust ordering to avoid shortages or waste.

Health, Safety & Security

• Serve as the primary proxy for Environmental Health & Safety (EH&S) and Physical Security, supporting compliance activities, safety protocols, and incident response coordination.
• Collaborate with regional workplace services partners to ensure consistency in workplace standards and processes.

Service Location & Working Pattern

• Hybrid role: 4-5 days per week on-site
• Location: Central London office (Montacute Yards area)

Skills & Experience Required

• Experience in office management, facilities management, or workplace operations.
• Proven experience managing vendors, contracts, and budgets.
• Strong customer-focused mindset with excellent attention to detail.
• Outstanding communication and stakeholder-management skills.
• Ability to manage multiple priorities in a fast-paced, technical office environment.
• Knowledge of EH&S and physical security principles is strongly preferred.