Office Manager

AI overview

Become the engine behind daily operations in a fast-paced environment, supporting clients and suppliers in a hands-on, pivotal office management role.

Location: Wetherby, West Yorkshire
Type: Full-time | Office-based
Salary: £38,000–£45,000 (Dependent on Experience)

A fast-growing business. A pivotal role. A chance to make real impact.

We’re working with a rapidly expanding, family-owned business that supports one of the UK’s most vital sectors. Known for exceptional service, speed, and attention to detail, this business is transforming kitchens and dining environments nationwide — and they’re looking for a highly capable Office Manager to become the engine behind their daily operations.

This is not a typical office management role. It’s hands-on, varied, and central to the success of the business.

 

The Role

Working closely with the Founder/Managing Director, you’ll be at the heart of the operation — supporting clients, suppliers, and internal processes from initial enquiry through to delivery and aftercare.

This is a true end-to-end role, ideal for someone who thrives in a fast-paced environment, enjoys responsibility, and takes pride in delivering an outstanding customer experience.

 

Key Responsibilities

  • Managing inbound enquiries and client queries
  • Preparing and issuing accurate, timely quotations
  • Sales support to the Managing Director (quoting, sourcing, pricing)
  • Processing sales and purchase orders
  • Liaising with suppliers and customers to ensure smooth project delivery
  • Managing customer service follow-ups and warranty claims
  • Maintaining CRM and product databases
  • Supporting pricing, sourcing and project coordination
  • Keeping the office organised and improving internal processes
  • Producing weekly and monthly reports for senior stakeholders

 

Values That Matter

This business is deeply values driven. The successful candidate will naturally align with:

  • Customer Centric: Everything starts and ends with the client
  • Agile: Fast, flexible and collaborative
  • Personal: Relationships matter — internally and externally
  • Responsive: Speed isn’t a buzzword, it’s a standard
  • Entrepreneurial: Ownership, initiative and continuous improvement

Requirements

  • Proven experience in office management and/or sales support
  • Highly organised with excellent attention to detail
  • Confident handling client conversations — including challenging ones
  • IT-literate; experience with CRM systems such as HubSpot or Dynamics 365 is a plus
  • A proactive, solutions-focused mindset
  • Comfortable in a small, fast-moving team
  • Someone ambitious who wants to grow with the business and take on more responsibility over time

Benefits

  • A chance to shape the role and influence how the business operates
  • Work closely with the Founder in a trusted, impactful position
  • Be part of a close-knit, values-led team
  • Free parking and flexible working discussions
  • Competitive salary and generous holiday entitlement
  • The satisfaction of supporting a critical UK sector
  • A culture where speed, service and relationships truly matter

If you’re looking for a role where your organisation, drive and people skills will genuinely make a difference — this could be your next step.

Perks & Benefits Extracted with AI

  • Flexible Work Hours: Free parking and flexible working discussions

Universal Business Team (“UBT”) is a global enterprise spanning 19 countries across the United Kingdom, Europe, North America, Central America and Australasia. UBT, headquartered in Sydney, Australia, is a diversified business consultancy that supports clients with business-advisory and group-buying services with the objective to help businesses develop a competitive edge. UBT was launched in 2009 in response to the Global Financial Crisis to support client organisations that were either in distress or looking to improve their competitiveness and financial performance. Currently, UBT turns over $500M (AUD) and has aspirations for significant growth over the next three to five years. A recent decision was made to bring four separate global regions together under the one global brand and leadership team. UBT’s business advisory services comprise corporate training, consulting, recruitment, accounting, and group buying services. UBT facilitates leadership and business excellence for our client’s in their respective industries. Through the group buying function, UBT nurtures mutually-beneficial relationships between member businesses and world-leading providers of business goods and services. The outcome to which we strive is a “win-win” for small-to-medium enterprises and big business alike. UBT provides services and products to approximately 3,000 independent, family-owned businesses globally with combined annual revenues exceeding $12B (AUD). The majority are small to medium sized enterprises with typical annual revenue ranges between $5m-$20m. However, there are also some larger businesses with annual revenues in the range of $100m-$250m. The unifying feature of all UBT’s clients is that the owners are parishioners of the Plymouth Brethren Christian Church (PBCC). UBT (which is owned by the PBCC) supports clients by providing products, services and support designed to increase their profitability and growth. The after-tax profits generated by UBT are reinvested into community initiatives, predominantly through schools (established to educate the children of Brethren families) and charities, such as the Rapid Relief Team (“RRT”) and the Red Cross. UBT Recruitment are an Equal Opportunities Employer. We will apply a rigorous, objective selection process using non-discriminatory criteria, as far as possible on behalf of all the businesses we recruit for.To view our policy in full please contact [email protected]

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Salary
£38,000 – £45,000 per year
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