Support the efficient operation of our office, manage facilities, and coordinate team events in a fast-paced startup environment.
The Opportunity
The $1.2T automotive industry is a pillar of American culture, representing nearly 5% of U.S. GDP and shaping how people live and move every day. At the center of this ecosystem are dealerships—trusted local businesses that help consumers navigate one of the most important purchases they make.
Today, the industry is at an inflection point. Consumers expect the same speed, personalization, and convenience they experience in modern digital-first industries. At the same time, tighter margins and rising costs are driving a need for operational efficiency beyond what traditional software can support. Together, these shifts create a powerful opportunity to reimagine how dealerships deliver seamless experiences and build lasting customer relationships.
Dealers who modernize how they communicate and operate will unlock efficiency, deepen loyalty, and win long-term relationships. It is time to upgrade automotive retail to the 21st century.
About Mia
Mia Labs is an investor-backed startup on a mission to modernize dealership operations and transform the automotive consumer experience. Our AI agent, Mia, turns every call or inquiry into an opportunity, improving customer satisfaction and dealership performance through automation that feels human. We are trusted by some of the nation's largest dealership groups and are rapidly scaling our team, product offerings, and customer base.
About the Role:
We are seeking a highly organized and proactive Contract Office Manager to ensure the smooth, efficient, and welcoming operation of our office environment. This role is crucial for maintaining a positive and productive workspace, managing day-to-day facilities, and supporting internal team events. This is a contract position starting at 15 - 20 hours per week.
What you will do:
Plan, coordinate, and execute team events, offsites, and celebrations from concept to completion.
Manage the booking of conference rooms, especially for large meetings and events.
Handle logistics for new hires, including the setup of their designated workspace and tables.
Coordinate and place regular food orders, such as "Taco orders" and "lunchdrop" services.
Manage and execute the restocking of all office snacks and beverages.
Oversee kitchen cleanliness, including running the dishwasher, putting away dishes, and wiping down tables and counters.
Maintain overall office cleanliness by managing trash/recycling and ensuring common areas (e.g., chairs, visitor areas) are tidy.
Serve as the primary greeter for all office visitors, ensuring a warm and professional welcome.
Act as the point of contact for internal building-related announcements and coordinate directly with property management for necessary maintenance or issues.
Liaise with the Fire Marshal and ensure the office adheres to all safety and emergency protocols.
What We Want You to Have:
Proven experience in office management, facilities coordination, or a similar administrative role.
Exceptional organizational skills and attention to detail.
Strong interpersonal and communication skills for engaging with visitors, property management, and internal teams.
Ability to manage multiple tasks simultaneously and prioritize effectively in a fast-paced environment.
Proficiency with basic office technology and scheduling software.
A proactive and self-starter attitude, able to identify needs and execute solutions independently.
Equity participation through stock options.
Fully paid health, vision & dental insurance for employees.
Flexible PTO and hybrid schedule (3 days / week in downtown Austin).
Free lunches, parking stipend provided, team events, and a casual, but get things done culture.
Compensation for this position will be competitive with current market rates and reflective of the candidate's experience, skills and qualifications.
At Mia, we’re committed to a workplace where everyone is valued, included, and empowered to do their best work. Our strength comes from diverse experiences, perspectives, and skills, and we’re proud to be an equal opportunity employer.
Passionate about the role but don’t tick every box? We’d still love to hear from you, you might be exactly who we need.
Mia is an EVerify employer.
Flexible Work Hours
Flexible PTO and hybrid schedule (3 days / week in downtown Austin).
Free Meals & Snacks
Free lunches, parking stipend provided, team events, and a casual, but get things done culture.
Health Insurance
Fully paid health, vision & dental insurance for employees.
Mia Labs is an innovative startup focused on modernizing dealership operations and enhancing the automotive consumer experience. Our AI agent, Mia, seamlessly transforms inquiries into opportunities, driving customer satisfaction and dealership performance through intelligent automation.
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Office Manager Q&A's