Office Manager - Johnson Barrow

About Johnson Barrow

Johnson Barrow is a leading HVAC manufacturers’ representative in the Pacific Northwest, dedicated to helping people succeed by delivering unbiased consultative services and premium quality mechanical equipment. For over 60 years, we have partnered with engineers, contractors, and building owners to design and implement high-performance building systems that balance energy efficiency, operational reliability, and occupant comfort. Our culture is entrepreneurial at its core — we empower our people to think like business owners, act with urgency, and build lasting relationships. Guided by our values, we stand by every project from concept through completion, advocating for our customers every step of the way.

Position Summary

The Office Manager is responsible for the operational health, organization, and day-to-day effectiveness of the office. This role provides administrative and logistical support to leadership, sales, and operations teams while serving as the central hub for facilities, scheduling, vendors, and internal coordination. The Office Manager ensures that the workplace runs smoothly, efficiently, and professionally so teams can focus on customers, projects, and growth.

This is a hands-on operational role that blends administrative execution with ownership of office systems, communication flow, and problem-solving across the business.

Key Responsibilities

• Provide administrative and operational support to leadership and sales teams, including scheduling, meeting coordination, and document preparation.
• Manage travel logistics for leadership and staff, including flights, accommodations, transportation, and itineraries.
• Coordinate client-facing activities such as lunch-and-learns, factory visits, and customer meetings, ensuring all logistics and materials are prepared.
• Own daily office operations including supplies, equipment, facilities, and service vendors.
• Coordinate maintenance, repairs, and workspace needs to keep the office running efficiently.
• Serve as the primary point of contact for visitors and incoming calls, maintaining a professional and welcoming environment.
• Manage conference room scheduling, shared calendars, and office-wide logistics.
• Support preparation of presentations, proposals, and meeting materials.
• Coordinate internal communications, announcements, and meeting invitations across teams.
• Maintain accuracy and organization of administrative records, schedules, and documentation.
• Identify opportunities to improve office systems, workflows, and consistency across locations.
• Act as the operational anchor for the office, ensuring issues are anticipated, addressed, and resolved quickly.

Qualifications

• 2–5 years of experience in office management, operations coordination, or a senior administrative role.
• Strong organizational, scheduling, and time-management skills.
• Excellent written and verbal communication skills with a service-oriented mindset.
• Proven ability to manage multiple priorities in a fast-paced, deadline-driven environment.
• Proficiency with Microsoft Office and business productivity tools; experience with scheduling systems and CRM platforms is a plus.
• High attention to detail and commitment to accuracy.
• Proactive, dependable, and comfortable working independently while supporting multiple teams.
• Professional presence and ability to interact effectively with leadership, customers, and vendors.

Working Conditions

• Office-based role with standard business hours, Monday–Friday.
• Occasional early morning, evening, or weekend work to support events or deadlines.
• Limited travel may be required for training or sales support.

Physical Requirements

• Ability to sit for extended periods while working at a computer.
• Ability to occasionally lift up to 20 pounds (event materials, binders, office supplies).
• Ability to walk between departments and assist with light office tasks as needed.

Compensation

This is a non-exempt, hourly position offering competitive pay with eligibility for overtime. Compensation is structured to reward accuracy, efficiency, and reliability in supporting sales operations.

Total Rewards

At Johnson Barrow, we believe in recognizing and rewarding the contributions of our employees. Our total rewards package is designed to support your financial success, personal well-being, and professional growth, and includes:

• Competitive compensation with bonus opportunities tied to individual and company performance
• Medical, dental, and vision insurance
• Health savings account (HSA) and flexible spending account (FSA) options
• Life and disability insurance
• 401(k) retirement savings plan with company match
• Paid time off (vacation, sick leave, and holidays)
• Employee assistance program (EAP)
• Professional development and training opportunities
• Tuition reimbursement program
• Volunteer time and wellness initiatives

EEO Statement

At Johnson Barrow, we believe our strength comes from the diverse experiences, backgrounds, and perspectives of our people. We are committed to creating a workplace where everyone feels respected, valued, and supported to succeed. We welcome applicants of all races, colors, ancestries, national origins, religions, creeds, ages, sexes, genders, gender identities and expressions, sexual orientations, marital or family statuses, pregnancies, physical or mental disabilities, genetic information, veteran or military statuses, and any other characteristics protected by applicable federal, state, provincial, or local laws. Guided by our core values: Helping People Succeed, Building Partnerships for Life, Relentless Customer Service, and a Sense of Urgency, we strive to ensure every team member can contribute fully and thrive.