Office Manager / HR Coordinator

Join us at Gradient, where our purpose is to revolutionize home comfort while championing environmental sustainability. Our mission is to combat the escalating challenge of climate change by redefining how homes are heated and cooled. Today, the environmental impact of heating and cooling systems surpasses that of the entire transportation sector, and without intervention, this trend is set to escalate drastically. At Gradient, we believe that ensuring comfortable living spaces shouldn’t come at the cost of our planet. We envision a future where every individual can enjoy the luxury of a comfortable home without contributing to carbon emissions. Our high-efficiency, low-carbon heat pump is just the beginning of our journey toward fully decarbonizing buildings. By joining Gradient, you’ll be at the forefront of a movement to make sustainable living accessible to all, ensuring healthier communities and a brighter, greener future.

This role is required to be onsite in our San Francisco HQ 5 days per week. 

The estimated salary for this role is $70,000 to $80,000 USD per year + equity. An individual's compensation will vary on a number of factors including but not limited to geography, skills, education, experience and unique qualifications where applicable.

Overview:

We are looking for a highly organized, proactive, and friendly Office Manager / HR Coordinator to be the backbone of our San Francisco headquarters. This hybrid role requires a full-time onsite presence and is essential for ensuring a smooth and productive office environment while providing critical support to the Human Resources function. You will be the go-to person for everything from keeping the office running seamlessly to supporting our employees with HR, payroll, and benefits needs.

Responsibilities:

Office Management & Facilities

• Office Operations: Manage the day-to-day functions of the San Francisco office, ensuring it is a clean, organized, and welcoming environment for all employees and visitors.
• Vendor Management: Coordinate and manage relationships with all office service vendors (e.g., cleaning, catering, utilities, security, equipment maintenance, and IT support).
• Facilities Coordination: Act as the primary point of contact for building management for maintenance, repairs, and facility-related issues, ensuring immediate onsite resolution when necessary.
• Inventory & Supplies: Manage office supply and kitchen inventory, ordering, and stocking, ensuring cost-effective purchasing decisions and maintaining organized physical storage.
• Mail & Shipping: Oversee incoming and outgoing mail, shipments, and logistics.
• Event Planning: Plan and execute internal employee events, team lunches, and company-wide meetings (both in-office and off-site).
• Health & Safety: Ensure compliance with all onsite office health, safety, and security procedures.

Human Resources & People Operations

• HR Administration: Assist the HR Manager with various administrative tasks, including maintaining accurate employee records (physical and digital), filing, and data entry.
• Onboarding & Offboarding: Coordinate the in-person new hire onboarding experience, including preparing welcome kits, physically setting up workstations, managing necessary paperwork, and assisting with offboarding logistics.
• Payroll Support: Serve as a key administrator for the payroll process, including collecting and verifying timesheets, processing new hire and termination paperwork, and coordinating with the HR Manager to ensure accurate and timely payroll execution.
• Benefits Administration: Assist with the administration of employee benefits programs (health, dental, vision, 401k), including enrollment, status changes, and answering general employee benefits questions.
• Compliance: Support the HR Manager in maintaining compliance with federal, state, and local employment laws, including posting required notices and assisting with audits.
• Culture & Engagement: Contribute to maintaining a positive, engaging, and mission-driven company culture by being a visible and accessible resource for all onsite employees.

Requirements:

• 2+ years of experience in an Office Manager, HR Coordinator, Administrative Assistant, or similar role, preferably within a fast-paced startup or technology environment.
• Must be able to work full-time, onsite at the San Francisco headquarters.
• Proven experience managing office facilities, vendor relationships, and budgets.
• Familiarity with HR processes, including new hire onboarding, benefits administration, and basic employment compliance.
• Experience or strong working knowledge of HRIS platforms.
• Excellent organizational and time management skills with a strong ability to manage multiple priorities simultaneously.
• Exceptional communication (written and verbal) and interpersonal skills.
• High degree of integrity, discretion, and professionalism when handling confidential information.
• A passion for Gradient's mission to combat climate change and decarbonize buildings.

Bonus Qualifications

• A bachelor’s degree in Business Administration, Human Resources, or a related field.
• Basic understanding of San Francisco or California-specific employment regulations.

Benefits 

• Equity
• Medical/vision/dental/life/disability insurance
• 401k
• Paid parental leave
• Professional Development Stipend
• Commuter benefits
• Flexible PTO 

We are committed to building a diverse and inclusive company. We seek to create a culture where everyone can belong because we believe that people do their best work when they can show up every day as their authentic selves. We welcome people of different backgrounds, experiences, abilities, and perspectives.

Gradient is an equal opportunity employer. We do not make hiring or employment decisions on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status, or genetic information, in compliance with applicable federal, state and local law.