Manage and operate the branch office efficiently, ensuring smooth day-to-day operations and a well-organized work environment. The role focuses primarily on office and operations management, with supportive responsibilities in Human Resources, while ensuring compliance with local regulations and alignment with headquarters’ policies.
Key Responsibilities
1) Office & Operations Management (Primary Focus)
- Oversee daily office operations, including reception, correspondence, filing, and document archiving.
- Manage office vendors and service providers (lease, cleaning, security, internet, printing, etc.) and negotiate favorable commercial terms.
- Supervise office facilities, maintenance activities, and health & safety requirements.
- Manage office supplies, inventory, and operational purchases; oversee petty cash and coordinate reconciliation with Finance.
- Support travel arrangements and official assignments, including bookings, tickets, and official letters.
- Coordinate logistics and interactions with government authorities related to office operations.
- Ensure a productive, organized, and professional office environment for all employees.
2) Human Resources Support
- Support the implementation of HR policies and procedures in line with local labor and social insurance regulations.
- Maintain employee records, contracts, acknowledgments, and required documentation.
- Monitor attendance, leave records, and prepare periodic reports.
- Provide administrative support for recruitment activities (job postings, interview scheduling, onboarding coordination).
- Collect payroll inputs and variable data and coordinate with Finance to ensure timely salary processing.
- Support offboarding processes and employee settlements when required.
3) Governance & Compliance
- Ensure office compliance with local labor regulations, social insurance requirements, and related administrative obligations.
- Maintain organized, audit-ready records for office and HR documentation.
- Align local office procedures with headquarters’ policies and submit required reports on time.
4) Communication & Reporting
- Prepare monthly reports related to office operations, operating expenses, attendance, and basic KPIs.
- Represent the branch office with vendors, service providers, and external stakeholders when required.
- Coordinate closely with HR, Finance, and Operations teams across headquarters and sister companies.
Skills & Competencies
- Strong experience in office management and day-to-day operations.
- Excellent organizational, planning, and multitasking skills.
- Effective communication, problem-solving, and vendor negotiation abilities.
- High level of integrity, confidentiality, and reliability.
- Results-oriented mindset with attention to efficiency and cost control.
- Ability to work across teams, countries, and support sister companies.
Requirements
Requirements & Qualifications
- Bachelor’s degree in Business Administration, Management, or a related field.
- 5+ years of experience in Office Management, Administration, or Operations (experience in Egypt is required).
- Solid understanding of office operations, vendor management, and facility administration.
- Basic to intermediate knowledge of Human Resources administration and local labor regulations.
- Experience coordinating with Finance on petty cash, invoices, and operational expenses.
- Strong organizational and time-management skills with the ability to handle multiple priorities.
- Excellent communication skills in English and Arabic (spoken and written).
- Proven ability to negotiate with vendors and manage service contracts.
- High level of integrity, confidentiality, and attention to detail.
- Proficiency in MS Office (Word, Excel, Outlook); experience with HR or ERP systems is a plus.
- Ability to work independently, take ownership, and coordinate with headquarters and sister companies.
