Join a fast-growing, listed company with a purpose! Fastned owns and operates a network of 300+ fast charging stations across Europe, allowing electric vehicle drivers to charge their cars with 100% green energy in just 15 minutes. Our goal is a European network of 1000 fast charging stations in prime locations, where all-electric vehicles can charge with renewable energy from the sun and wind. We have recently been voted the best charging network in the UK, France, and the Netherlands. If you want to make a difference and work in an informal, international scale-up environment with prospects, read on!
As our Office-IT Engineer, you will be the go-to person for all local and remote IT-related matters in our offices across Europe. You will be responsible for the smooth day-to-day IT operations, ensuring our colleagues can perform their work, receive excellent technical support and our systems are always up and running. You enjoy problem-solving, building strong working relationships, and provide hands-on support.
Ensure the smooth operation of all office IT infrastructure, including laptops, phones, software, meeting room, and network equipment.
Provide timely and effective technical support to local colleagues, troubleshooting hardware and software issues. This includes actively following up on tickets and ensuring user satisfaction.
Manage the lifecycle of end-user devices, including procurement, configuration, deployment, and retirement.
Ensure all devices and software are up-to-date with the latest security patches and updates.
Efficiently handle and resolve IT support requests in a timely and professional manner.
Manage the IT aspects of employee onboarding and offboarding processes, including account creation/deletion and device provisioning/deprovisioning.
Participate in team projects focused on scaling IT support, improving efficiency through documentation (handbooks, knowledge base), and implementing new solutions. You will be able to help build relationships with IT vendors and providers.
Primarily focused on configuring and onboarding users to SaaS applications, as Fastned operates with limited on-premise servers. You have an interest in working within cloud environments.
Occasional travel to other European offices may be required to support the onboarding of new employees and provide on-site assistance.
Fastned is the world's first network of fast charging stations for all electric vehicles, providing superfast charging powered by renewable energy to accelerate sustainable mobility.
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