As a Supervisor, Service Management – Observability within the GTIO Service Management Office, you will play a critical role in supporting many individuals within global & market accessing and using the observability platforms which support the availability, reliability, and scalability of our customer and store systems.
Success in this role will require excellent critical and customer-obsessed thinking, the ability to influence and deliver through others, a curious mindset, and an appetite for innovation, together with the ability to engage, mobilise and excite our people and partners around business change.
To achieve this, you will work across all departments and be required to act as the ‘go-to’ for Business Change, working closely with the leadership team and subject matter experts to understand and empathise with what people need for success.
What team will I be part of?
Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports the way McDonald’s works. We provide best-in-class foundational technology products and services including Global Networking, Cloud, End User Computing, and IT Service Management. It’s our goal to always provide an engaging, relevant, and simple experience for our customers.
What will my accountabilities be?
Skills and Experience required:
Technical Skills with the following:
Nice to have:
What background do I need to have?
You are someone who can think strategically and work across all levels within the organisation –acting with integrity and managing upwards accordingly. The skills and behaviours you will demonstrate are:
At McDonald’s we are People from all Walks of Life...
People are at the heart of everything we do, and they make the McDonald’s experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength.
We do not tolerate inequality, injustice or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.
We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald’s or elsewhere.”
McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the food service industry, our legacy of innovation and hard work continues to drive us. From drive thru updates to delivery to mobile order and pay, we are innovating quickly and growing. Joining McDonald's means thinking big and preparing for a career that can have influence around the world. Serve: We put our customers and our people first Inclusion: We open our doors to everyone Integrity: We do the right thing Community: We are good neighbours Family: We get better together
Please mention you found this job on AI Jobs. It helps us get more startups to hire on our site. Thanks and good luck!
Be the first to apply. Receive an email whenever similar jobs are posted.
Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.
Engineer Q&A's