Hermeus
NX Teamcenter PLM Support Engineer
TLDR
Act as the frontline for engineering productivity, resolving complex issues across the NX and Teamcenter environment to enable engineers to move faster with confidence.
Hermeus is a venture-backed defense aviation company reclaiming the lost art of rapid iterative prototyping to build the fastest aircraft in the world today. By prioritizing relentless hardware iteration, we deliver high-speed systems at the pace of the modern battlefield. We work with the Department of War to provide the high-speed capabilities our nation and its allies need to maintain a durable, asymmetric advantage.
About The Role:
As anMRO PropulsionEngineeryou will take ownership of the maintenance, refurbishment, and overhaul (MRO)lifecycle of our F100engines—including acceptance testing. This is a hands-on, high-impact role whereyou’llwork side-by-side with passionate engineers and technicians to keep our propulsion systems performing at their best. If you want to learn fast, solve hard problems, and contribute directly to hypersonic capability, this is the place for you
Responsibilities:
Resolve complex NX and Teamcenter issues impacting engineering workflows
Debug assemblies, drawings, and modeling issues (reference sets, load failures, missing geometry)
Investigate Teamcenter data issues across Item, ItemRevision, Dataset, and BOM structures
Analyze system and client logs to identify root causes
Support Active Workspace (AWC) and Rich Client behavior discrepancies
Troubleshoot release workflows, approvals, and ownership issues
Resolve stuck or failed workflows and parallel process conflicts
Ensure data integrity across BOMs, revisions, and product structures
Correct part creation, template usage, and data entry issues with engineering teams
Diagnose client-side issues (cache, environment, SSO/TSA behavior)
Differentiate system defects from user/configuration issues
Support upgrades, patches, and environment changes
Maintain stability during high-usage engineering cycles
Serve as primary support contact for NX and Teamcenter users
Provide clear, actionable guidance to resolve and prevent issues
Develop SOPs, troubleshooting guides, and knowledge base content
Improve support processes (ticket quality, SLAs, escalation paths)
Identify recurring issues and drive root-cause fixes
Partner with PLM and engineering teams to improve usability
Recommend UX improvements (defaults, templates, workflow simplification)
Transition manual fixes into standardized, system-enforced solutions
Requirements:
Hands-on experience with Siemens NX (modeling, assemblies, drafting)
3–5+ years working with Teamcenter data structures and workflows
Experience troubleshooting PLM/CAD issues in production environments
Ability to read and interpret NX and Teamcenter logs
Strong understanding of engineering workflows and product structures
Ability to distinguish user error from system/configuration issues
Preferred Skills and Experience:
Experience with Active Workspace (AWC)
Familiarity with release workflows and access control models
Exposure to CAD standards, templates, and automation (Check-Mate or similar)
Experience in aerospace or complex manufacturing environments
Understanding of PLM integrations with ERP/MES systems
NX / Teamcenter Support (Tier 2/3)
Engineering Workflow & Data Integrity
System Stability & Performance
User Enablement & Support Experience
Continuous Improvement
U.S. EXPORT CONTROL COMPLIANCE STATUS
The person hired will have access to information and items subject to U.S. export controls, and therefore, must either be a “U.S. person” as defined by 22 C.F.R. § 120.62 or otherwise eligible for deemed export licensing. US persons include U.S. citizens, U.S. nationals, lawful permanent residents (green card holders), and asylees and refugees with such status granted, not pending.
EQUAL OPPORTUNITY
Hermeus is an Equal Opportunity Employer. Employment decisions at Hermeus are based solely on merit, competence, and qualifications, without regard to race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status.
Benefits
Health Insurance
100% employer-paid health care
Paid Parental Leave
Paid Time Off
Unlimited PTO (exempt) and generous accrued PTO (non-exempt), plus 12 federal holidays off
Stock Options
Hermeus is a manufacturer of high-speed aircraft, specializing in the rapid design, build, and testing of high-Mach and hypersonic vehicles. Our focus is on delivering advanced capabilities for the Department of Defense, ensuring that the U.S. and its allies retain a strategic edge over potential adversaries.
- Founded
- Founded 2018
- Employees
- 11-50 employees
- Total raised
- $76M raised
Customer Service