Nurse Scheduling Coordinator - EST Working Hours (Remote)

Our client is a leading healthcare staffing firm that partners with hospitals and facilities across the U.S. They specialize in providing dedicated healthcare professionals - including Licensed Practical Nurses (LPNs), Nursing Assistants, and more to meet dynamic staffing needs.

ISTA Personnel Solutions is looking for a Nurse Scheduling Coordinator to join this fast-paced team! This role requires someone who thrives in a high-energy environment, loves problem-solving, and excels at communication.

You’ll be the vital link between facilities and field staff — managing shift coverage, communicating changes in real-time, resolving issues, and building strong relationships with both sides.

Expect plenty of texting, phone calls, and real-time coordination. If you’re a natural multitasker who enjoys keeping things running smoothly, this role is for you!

PLEASE NOTE

• Working Hours: Monday – Friday, 9:00 AM – 6:00 PM EST (3:00 PM – 12:00 AM SAST), subject to daylight saving adjustments.
• Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered.
• Power Backup: A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered.
• Work Environment: This is a fully remote working role.
• Public Holidays: You will be required to work on all South African public holidays (compensated as per BCEA).

Key Responsibilities

• Communicate with healthcare staff and facilities to fill open shifts.
• Manage callouts, replacements, and any urgent staffing needs.
• Troubleshoot issues quickly and effectively.
• Build strong, professional relationships with staff and facility contacts.
• Maintain accurate shift records and follow up as needed.

Requirements

• Strong soft skills — excellent written & verbal communication.
• Ability to multitask, stay calm under pressure, and work in a fast-paced environment.
• Confident decision-maker with solid logic and reasoning.
• Proactive, organized, and a natural problem-solver.
• Computer literate (MS Office and Outlook).

Added Bonus:

• Experience with U.S. long-term care staffing agencies.
• Previous experience in healthcare staffing.

If you are not contacted within 14 working days, please consider your application unsuccessful.