Nurse Quality Specialist, ASCO QOPI

As an ASCO QOPI Nurse Quality Specialist, you will play a pivotal role in shaping the future of cancer care by transforming clinical expertise into measurable improvements in patient outcomes. Our organization values your nursing experience, critical thinking, and passion for evidence-based practice, empowering you to lead quality initiatives that directly impact safety, care standards, and patient experience across the continuum of oncology services.

JOB PURPOSE AND SUMMARY:

The ASCO QOPI Nurse Quality Specialist leads quality and safety efforts for outpatient oncology practices with a primary focus on the American Society of Clinical Oncology (ASCO) Quality Oncology Practice Initiative (QOPI), and the QOPI Certification Program. The role ensures that ambulatory oncology clinics and infusion centers follow evidence-based standards, maintain regulatory readiness and support ongoing quality improvement. This position serves as a subject matter expert in ambulatory oncology workflows, documentation standards, data abstraction and clinical quality performance. The specialist partners with physicians, advanced practice providers, nurses, pharmacists and operational leaders to strengthen patient safety, care coordination and clinical outcomes in the outpatient setting.

This position can be remote from anywhere in the contiguous United States (one of the five states where TOI has clinics: CA, FL, NV, AZ, and OR, would be ideal), or on-site from any of our clinic locations if the candidate prefers. Travel may be required, currently estimated at 5%, but is subject to change based on business needs. 

ESSENTIAL DUTIES AND RESPONSBILITIES:

QOPI, and QOPI Certification Leadership

• Serve as the primary lead for ASCO QOPI participation and QOPI Certification for ambulatory oncology clinics and infusion centers
• Coordinate QOPI data abstraction, validation and submission for outpatient oncology encounters
• Maintain compliance with QOPI Certification standards including chemotherapy administration, consent, symptom management and patient education
• Prepare for and support QOPI Certification surveys including documentation review, tracer activities and staff interviews

Ambulatory Quality Improvement and Performance Management

• Analyze QOPI and ambulatory oncology quality metrics to identify gaps related to care delivery, safety and documentation
• Lead initiatives that focus on symptom management, oral oncolytic safety, infusion safety and care coordination
• Collaborate with interdisciplinary teams to implement evidence-based practice improvements across clinic locations
• Monitor performance trends and sustain improvements using PDSA or similar quality improvement methods

Clinical Documentation, Workflows and Data Integrity

• Ensure accurate and consistent documentation within the EHR that supports QOPI measures and ambulatory oncology workflows
• Conduct outpatient chart audits related to chemotherapy planning, consent, toxicity assessments and follow-up care
• Develop, update and maintain policies, procedures and workflows that align with QOPI standards

Education and Staff Engagement

• Provide education to ambulatory oncology nurses, providers and support staff on QOPI requirements and quality best practices
• Support onboarding and ongoing competency related to oncology quality and patient safety
• Serve as a clinical quality resource for infusion center and clinic teams

Regulatory, Accreditation and Safety Support

• Support regulatory and accreditation activities that apply to ambulatory oncology including QOPI Certification, Joint Commission and internal quality reviews
• Align QOPI initiatives with patient safety programs, patient experience efforts and organizational quality strategies

Collaboration and Communication

• Act as a liaison between ambulatory oncology leadership, frontline teams and the quality department
• Prepare and present QOPI performance reports and quality data to committees and leadership groups
• Participate in ambulatory oncology quality, safety and practice governance meetings
• Perform additional duties as assigned by leadership
• Live and exemplify TOI core values, providing outstanding customer service and promoting a positive experience for patients and staff members.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Ambulatory oncology quality and performance improvement
• Outpatient chemotherapy and infusion workflows
• Project management in ambulatory clinical environments
• Interdisciplinary collaboration and staff education
• Ability to review clinical data with accuracy
• Understanding of regulatory and accreditation requirements
• Change management and practice transformation
• Strong communication, organizational and analytical skills

REQUIRED EXPERIENCE, EDUCATION AND/OR TRAINING:

• Associate Degree in Nursing with active RN license. LVN may be considered with sufficient ambulatory oncology experience
• Minimum three to five years of ambulatory oncology nursing experience in clinic or infusion
• Strong understanding of outpatient oncology workflows, chemotherapy processes and symptom management
• Experience with quality improvement, chart abstraction and clinical data review
• Proficiency with EHR systems commonly used in ambulatory oncology
• Experience collaborating with physicians, nurse practitioners and physician assistants

Preferred:

• Experience with standard ambulatory quality measure sets such as QOPI, CMS STARS or HEDIS
• Oncology Nursing Certification such as OCN or AOCN
• Relevant quality or patient safety certification such as CPHQ or CPPS
• Experience supporting multi-site ambulatory oncology operations
• Familiarity with oral oncolytic management and ambulatory chemotherapy safety standards

PHYSICAL WORKING REQUIREMENTS:

The position involves prolonged periods of sitting at a desk, extensive computer use, and phone interaction. Additionally, the role may require occasional lifting of up to 20 pounds for office supplies or equipment.

The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.