Nurse Manager

Form Health is a virtual obesity medicine clinic delivering multi-disciplinary evidence-based obesity treatment through telemedicine. Obesity impacts more than 40% of the US adult population, and although historically only about 1% of patients received medical treatment for their disease, the field of Obesity Medicine is entering a period of rapid growth. Form Health provides high-quality expert care and leverages technology to enhance the patient experience. All Form Health patients work closely with their care team, which includes board certified physicians, advanced practice professionals and Registered Dietitians. Through our proprietary mobile app patients engage in regular video visits, as well as text messaging, photo journaling, digital data transmission, and customized educational materials. We hold ourselves to the highest standards of clinical care, and to treating every individual with empathy and respect. 

Founded in 2019, Form Health is a venture-backed innovative startup with an experienced clinical and leadership team. Our mission is to empower patients and be leaders in Obesity Medicine driving impact at a national scale. We are deeply invested in our core value to put patients first, and also deeply committed to creating a culture where every employee is valued and we learn and improve together. 

About the Role:

We are looking for a Clinical Nurse Manager, who will serve as a vital lead role within our clinical operations team standing up and expanding a new nursing team. In this remote role, you will initially spend the majority of your time (80-90%) delivering high-quality asynchronous clinical tasks with direct clinical support and triage. The Clinical Nurse Manager will dedicate 10-20% of capacity to leadership functions, including workflow optimization, team coordination, and formalizing the standard operating procedures (SOPs) that will define our nursing excellence.

The ideal candidate is a seasoned RN who thrives in fast-paced environments, possesses expert-level clinical judgment, and is eager to bridge the gap between day-to-day patient care and operational strategy.

This is a remote role where occasional travel may be needed. 

What You Will Do:

Clinical Operations & Patient Care (80-90%)

• Symptom Triage: Utilize advanced clinical judgment to triage patient symptoms per protocol, addressing acute exacerbations of chronic conditions (e.g., hypertension, Type 1/Type 2 diabetes, asthma, COPD) and new-onset symptoms.
• Clinical Review: Conduct thorough reviews of refill requests and abnormal lab results, following established protocols to ensure timely intervention.
• Behavioral Health Integration: Lead follow-up care for positive PHQ-9 screenings, ensuring patients are safely navigated to the appropriate level of care.
• Escalation Management: Act as the primary point of contact for complex patient or commercial escalations, resolving clinical concerns with empathy and precision.

Clinical Leadership & Strategy (10-20%)

• Team Coordination: Oversee the daily distribution of RN tasks to ensure balanced workloads and meeting of turnaround time (TAT) goals.
• Workflow Optimization: Partner with Quality and Operations teams to identify bottlenecks, design new workflows, and improve overall departmental efficiency.
• Standardization: Draft and formalize clinical SOPs to ensure a consistent, scalable "gold standard" of care.
• Growth & Hiring: Contribute to the interview and onboarding process for new nursing staff as the team expands.
• Quality Partnership: Collaborate on initiatives to ensure all clinical activities meet regulatory and internal quality benchmarks.

About You:

• Bachelor of Science in Nursing (BSN)
• Licensure: Active Registered Nurse (RN) license with RN compact license.
• RN Experience: 5+ years of clinical RN experience in Primary Care, Endocrinology, or Obesity Medicine.
• Expertise in Symptom Triage and Chronic Disease Management: Proven comfort triaging complex patient presentations and chronic condition management (Diabetes, HTN, Respiratory, and Cardiac symptoms).
• Leadership Background: 2+ years experience leading a nursing team, i.e. senior RN or charge nurse
• Communication: Exceptional written and verbal communication skills; ability to explain complex clinical concepts to patients and stakeholders.

• Digital Health: Experience in telemedicine or remote patient monitoring.
• Startup Mindset: Experience building teams or creating workflows from scratch in a fast-growing environment.
• Tech Savvy: Comfortable navigating our EMR, Slack, and project management tools.

More about Form Health’s benefits:

• Competitive salary in a high growth start-up
• Comprehensive health benefits (medical, dental, vision) 
• 401k program
• Flexible work schedules and paid time off
• Paid parental leave

Form Health’s commitment to building a diverse, equitable, and inclusive work environment:

Form Health is committed to creating a culture and environment that celebrates diversity and inclusion, while fostering safety and belonging. This extends from our remote patient care to our corporate offices and everywhere in between. We are looking for team members who want to help us further our Diversity, Equity, and Inclusion (DEI) efforts and who share our attitudes for creating an inclusive, safe, and positive work environment.