NPI Technician

Locus Robotics is a global leader in warehouse automation, delivering unmatched flexibility and unlimited throughput, and actionable intelligence to optimize operations. Powered by LocusONE, an AI-driven platform, our advanced autonomous mobile robots seamlessly integrate into existing warehouse environments to enhance efficiency, reduce costs, and scale operations with ease.

Trusted by over 150 industry leading retail, healthcare, 3PL, and industrial brands in over 350 sites worldwide, Locus enables warehouse operators to achieve rapid ROI, minimize labor costs, and continuously improve productivity. Our industry-first Robots-as-a-Service (RaaS) model ensures ongoing innovation, scalability, and cost-effectiveness without the burden of significant capital investments. With proven capabilities in diverse workflows—from picking and replenishment to sorting and pack-out—Locus Robotics empowers businesses to meet peak demands and adapt to ever-changing operational needs.

We are seeking a hands-on and detail-oriented NPI Technician to support the launch of cutting-edge warehouse robotics systems. This role is essential in bridging the gap between engineering design and scalable production, ensuring new robotic products are introduced smoothly, efficiently, and with high quality into the manufacturing environment. 

This is an onsite role based out of Locus Robotics’ Corporate Headquarters in Wilmington, MA. The role also includes up to 10% travel to our Nashua, NH office for product launches and support.

Responsibilities: 

• Assemble and test prototype robotic systems and automation components for warehouse applications.
• Interpret and build from CAD models using SolidWorks with high accuracy.
• Support pilot builds and early production runs, identifying and resolving technical and process-related issues.
• Collaborate with design, engineering, and manufacturing teams to evaluate product readiness and manufacturability.
• Develop and refine work instructions, test procedures, and process documentation for new robotic products.
• Fabricate custom fixtures and tooling using standard machine shop equipment.
• Conduct root cause analysis and implement corrective actions during NPI phases.
• Provide feedback to engineering teams to improve design for manufacturability (DFM) and design for assembly (DFA).
• Train production staff on new processes, tools, and equipment associated with new product launches.
• Assist in the setup and validation of production lines and test stations for new robotic systems.
• Ensure compliance with safety, quality, and regulatory standards throughout the NPI lifecycle.
• Take initiative to support evolving business needs by assuming additional responsibilities as required.

Qualifications: 

• Associate degree or technical certification in Mechatronics, Robotics, Mechanical Engineering, or related field.
• 4+ years of experience in NPI, prototyping, or production support.
• Familiarity with robotic systems, sensors, actuators, and control hardware used in warehouse automation.
• Strong mechanical and electrical troubleshooting skills.
• Skilled in reading and interpreting engineering drawings, wiring diagrams, and schematics.
• Knowledge of Lean Manufacturing, Six Sigma, or other continuous improvement methodologies.
• Proficient in the use of hand tools, diagnostic instruments, and basic programming interfaces.
• Experience working in an engineering lab, production, or warehouse environments.
• Ability to lift, pull, and push up to 50lbs.
• Strong attention to detail and ability to work independently with minimal supervision.
• Flexible to work extended hours during critical product launch phases.
• Proficient English communication skills, both written and verbal, with the ability to engage diverse audiences effectively.

Additional Information  

Locus Robotics is an Equal Opportunity Employer.