Norwegian Technical Support for CRM Software, Greece with Paid Relocation

Patrique Mercier Recruitment JP is excited to offer an Entry Level Technical Support position for CRM Software in Greece, complete with paid relocation! This is a fantastic opportunity for individuals looking to start their careers in technology and customer service. In this role, you will assist clients in troubleshooting and utilizing CRM software effectively, ensuring their needs are met and their experience is seamless. Join us in the vibrant setting of Greece and be a part of a dynamic team focused on delivering top-notch support!

Responsibilities

• Provide professional technical support to clients using CRM software via phone, email, and chat.
• Assist customers in troubleshooting software issues and offer effective solutions.
• Guide clients through the features and functionalities of the CRM software to enhance their user experience.
• Document all customer interactions and resolutions in the internal systems accurately.
• Work collaboratively with the support team to improve service quality and response time.
• Attend training sessions to develop your technical expertise and product knowledge.
• Contribute to reports on customer feedback and areas for software improvement.

Requirements

• Fluency in English (additional languages are a plus).
• A strong interest in technology and customer relationship management software.
• Excellent problem-solving skills and a customer-oriented mindset.
• Good communication and interpersonal skills.
• Experience in customer service or technical support is advantageous but not required.
• A desire to learn and grow in a fast-paced environment.
• Commitment to relocating to Greece and experiencing a new culture.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )