Norwegian Speaking Customer Support for Mobile Banking Services Department

🌟 Join the Future of Banking! Patrique Mercier Recruitment ES is excited to recruit a Norwegian Speaking Customer Support representative for our Mobile Banking Services Department! If you're fluent in Norwegian and have a keen interest in innovative banking solutions, this is your chance to be part of a thriving team!

In this crucial role, you will support Norwegian-speaking customers using our mobile banking services, assisting them with inquiries and guiding them through the functionalities of our app. Enjoy a dynamic work environment where your contributions help shape the future of banking technology. If you're passionate about delivering exceptional customer experience and ready for a new challenge, we want to hear from you!

Your Responsibilities

• Provide top-quality customer support to Norwegian-speaking clients via phone, email, and chat.
• Assist customers with inquiries related to mobile banking services, ensuring user satisfaction.
• Maintain accurate records of customer interactions in our CRM system.
• Collaborate with team members to achieve service level goals and enhance customer satisfaction.
• Engage in ongoing training to stay informed about the latest mobile banking trends and features.

Requirements

• Fluency in Norwegian (written and spoken) is essential.
• A strong commitment to providing excellent customer service.
• Previous experience in customer support, especially in banking or technology, is a plus but not mandatory.
• Outstanding communication and interpersonal skills.
• A proactive team player with a positive attitude.
• Strong analytical skills and attention to detail.
• Willingness to navigate and adapt within a fast-paced environment focused on innovation.

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...