Norwegian Speaking Customer Service for Hotel Reservations & Hospitality Dept.

AI overview

Provide exceptional customer service to Norwegian-speaking clients in a dynamic hospitality environment while assisting with hotel reservations and inquiries.

Patrique Mercier Recruitment ES is thrilled to present an exciting opportunity for Norwegian-speaking individuals to join the Hotel Reservations & Hospitality Department as Customer Service Representatives! If you have a passion for the hospitality industry and enjoy providing exceptional service to guests, this position is just right for you. You will assist Norwegian-speaking customers with their hotel reservations and inquiries, ensuring they receive the highest level of service during their travel planning. Join a dynamic team in a vibrant environment that values your contributions and dedication!


Your Responsibilities

  • Provide outstanding customer service to Norwegian-speaking clients through various channels, including phone, email, and live chat.
  • Assist customers with hotel reservations, inquiries, and any related issues effectively.
  • Maintain a positive and professional attitude during all customer interactions.
  • Document customer interactions accurately to facilitate service improvements.
  • Collaborate with team members to achieve departmental goals and enhance customer experiences.
  • Engage in ongoing training to stay updated on hospitality best practices and service offerings.

Requirements

  • Fluency in Norwegian (both written and spoken) is essential.
  • Strong commitment to delivering exceptional customer service.
  • Previous experience in customer service or the hospitality industry is a plus, but not mandatory.
  • Excellent communication and interpersonal skills.
  • Ability to work both independently and as part of a collaborative team.
  • Proactive attitude and strong problem-solving abilities.
  • Willingness to learn and develop within a fast-paced and supportive work environment!

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...

Perks & Benefits Extracted with AI

  • Health Insurance: Private health insurance
  • Other Benefit: Free Greek lessons

Mercier Recruitment is a recruitment agency that specializes in connecting multilingual candidates with job opportunities in Greece, ensuring they can work in their native languages while also offering relocation support.

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