Nordic-Speaking Customer Support for Logistics Department in Athens, Greece

AI overview

Assist Nordic-speaking clients with logistics inquiries, ensuring effective communication and support while documenting interactions in a dynamic team environment.

🚚 Join Our Logistics Team! Patrique Mercier Recruitment ES is excited to announce an opening for a Nordic-Speaking Customer Support representative in our Logistics Department, based in the bustling city of Athens, Greece! If you are fluent in one or more Nordic languages (Danish, Swedish, Norwegian, or Finnish) and have a keen interest in logistics, this is the perfect role for you.

In this essential position, you will assist Nordic-speaking customers with their logistics inquiries, ensuring efficient communication and support throughout their shipping and delivery processes. Experience the vibrant culture and rich history of Athens while being part of a collaborative and dynamic team. If you're ready to embark on this exciting opportunity, we want to hear from you!


Your Responsibilities

  • Provide exceptional customer support to Nordic-speaking clients within the logistics sector through various communication channels.
  • Assist customers with inquiries regarding their shipments, deliveries, and logistics-related questions, ensuring prompt and effective resolutions.
  • Document customer interactions accurately and efficiently in our CRM system.
  • Collaborate with logistic teams to improve service delivery and customer satisfaction.
  • Engage in ongoing training to stay informed about logistics trends and service improvements.

Requirements

  • Fluency in one or more Nordic languages (Danish, Swedish, Norwegian, Finnish) is essential. Your nationality and native language must be clearly stated in your C.V. and/or Cover Letter.
  • A strong commitment to providing excellent customer service.
  • Prior experience in customer support or logistics is a plus but not essential.
  • Exceptional communication and interpersonal skills.
  • A proactive team player with a positive and solution-oriented attitude.
  • Strong problem-solving skills and attention to detail.
  • Willingness to relocate to Athens, Greece, and immerse yourself in a new cultural experience!

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...

Perks & Benefits Extracted with AI

  • Equity Compensation: Monthly Performance Bonus
  • Health Insurance: Private Health Insurance
  • Free Greek Lessons: Free Greek lessons

Mercier Recruitment is a recruitment agency that specializes in connecting multilingual candidates with job opportunities in Greece, ensuring they can work in their native languages while also offering relocation support.

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