Nordic Speaking Customer Service for Online Travel Department in Sunny Athens

Patrique Mercier Recruitment ES is thrilled to offer an exciting opportunity for Nordic speakers to join our Online Travel Department in sunny Athens! In this role, you will provide exceptional customer service to Nordic-speaking clients, assisting them with their travel inquiries and bookings. As a member of our dynamic team, you will have the chance to work in a beautiful location while helping customers create unforgettable travel experiences. If you're passionate about the travel industry and eager to make a difference in people's journeys, we want to hear from you!

Your Responsibilities

• Deliver top-notch customer support to Nordic-speaking clients via phone, email, and chat.
• Assist customers with travel inquiries, bookings, and itinerary changes.
• Resolve issues efficiently while maintaining a positive and friendly demeanor.
• Document customer interactions accurately for ongoing improvement.
• Work collaboratively with colleagues to enhance service quality and achieve performance targets.
• Engage in continuous training to stay informed about travel products and tools.

Requirements

• Fluency in a Nordic language (such as Norwegian, Finnish, or Danish) is essential; English proficiency is also required.
• Strong passion for customer service and the travel industry.
• Previous experience in customer service is preferred but not mandatory.
• Excellent communication and interpersonal skills.
• Ability to problem-solve and handle inquiries with a positive attitude.
• Willingness to live and work in beautiful Athens, Greece.
• Desire to explore and grow within a fun and vibrant team!

Benefits

• ·         Private Health Insurance
• ·         Training & Development
• ·         Performance Bonus
• ·         2 Extra Salaries Per Year Fully Paid Training
• . Above Average Greek Salary
• ·         Fully Paid Relocation Package ( flight, transfer and hotel )
• ·         Free Greek Lessons, discounts and other perks