Nordic Speaking CS for Hotel Reservations & Hospitality Department in Athens

Patrique Mercier Recruitment ES is pleased to announce an opportunity for a Nordic Speaking Customer Service representative within the Hotel Reservations & Hospitality Department in Athens, Greece. We are seeking highly motivated individuals fluent in Nordic languages (Swedish, Danish, Norwegian, or Finnish) who possess a deep commitment to customer service excellence in the hospitality sector.

In this esteemed role, you will be responsible for assisting clients with their hotel reservations and inquiries, ensuring that their experience is seamless from initial contact through to the completion of their stay. Your comprehensive knowledge of our services and dedication to client satisfaction will be fundamental in fostering lasting relationships with our guests.

As part of our professional team, you will play a pivotal role in enhancing the quality of service delivered to our guests, helping to maintain our reputation for outstanding hospitality.

Requirements

• Fluency in at least one Nordic language (Swedish, Danish, Norwegian, or Finnish) and English is required.
• Prior experience in customer service or hospitality is highly desirable.
• Exceptional communication skills with a professional and courteous demeanor.
• Strong ability to problem-solve and address client concerns effectively.
• Detail-oriented with superior organizational and multitasking abilities.
• Proficiency in using reservation systems and handling client interactions in a friendly manner.
• A commitment to providing outstanding service and enhancing guest experiences.

Benefits

• ·         Private Health Insurance
• ·         Training & Development
• ·         Performance Bonus
• ·         2 Extra Salaries Per Year Fully Paid Training
• ·         Fully Paid Relocation Package ( flight, transfer and 2 weeks hotel )
• ·         Free Greek Lessons, discounts and other perks