NOC Engineer

TLDR

As a NOC engineer, you will monitor, maintain, troubleshoot, and recover client infrastructure, providing a solid foundation for your DevOps career.

Join us at Provectus tobe a part of a team that is dedicated to building cutting-edge technology solutions that have a positive impact on society. Our company specializes in AI and ML technologies, cloud services, and data engineering, and we take pride in our ability to innovate and push the boundaries of what's possible. Join us at Provectus, if you are looking for an opportunity to make a real difference with your skills and expertise. Whether you are just starting out in your career or are an experienced professional, we welcome you to explore the possibilities of working with our team.    Let's work together to build a better future for everyone!   As a NOC engineer, you will be an entry point of communications for our customers. Also, you are the first to monitor, maintain, troubleshoot, and recover the client's infrastructure. This is a good opportunity to develop your DevOps career. Requirements:
Experience with Linux (CentOS, Ubuntu) for at least 1 year;
Understanding of AWS Cloud;
Intermediate English level;
Analytical and logical thinking;
Ability to learn fast;
Shift work schedule (shift 12 hours, from 9 to 21 (UTC +2), night and day alternate, schedule 12h through 48h);
Experience in Network management and scripting.
Will be a plus:
IT or computer science education;
Experience with Zabbix, Grafana or any other monitoring systems;
Experience in Docker, Kubernetes, opentelemetry.
Responsibilities:
Monitor all of our data centers, servers, applications, performance and availability;
Assess and prioritize faults, and respond or escalate accordingly;
Providing 24/7 technical support;
Verbal and written communications with customers;
Follow NOC processes and procedures for efficient monitoring and communication;
Troubleshoot issues by utilizing provided toolbox and define new advanced tools.
We offer:
Attractive professional and educational opportunities, interesting technical projects, chances to engage with the latest technologies and fun colleagues who make every online and offline event a treat. Find out more about our company: https://provectus.com/.

Provectus builds robust machine learning infrastructure and production-grade solutions that empower companies to leverage AI and transform their operations and competitive strategies. We cater to businesses facing complex ML challenges, delivering innovative technology that drives significant value and societal impact.

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