New Slovak Speaking CS role for Online Media industry in Sofia - Relocation Pack

🌟 Exciting Career Opportunity: Slovak Speaking Customer Support Role in Online Media with Relocation Pack!

Patrique Mercier Recruitment ES is thrilled to present a fantastic opportunity for a Slovak Speaking Customer Support role within the Online Media industry, based in the vibrant city of Sofia, Bulgaria. This role comes with a comprehensive relocation package to facilitate your move and ensure a smooth transition into your new environment.

As a vital part of the customer support team, you will assist clients within the online media arena by addressing their inquiries and enhancing their overall experience. If you are passionate about customer service and eager to thrive in a lively industry, we welcome your application!

Your Responsibilities

• Provide outstanding customer support to clients in the Online Media industry by effectively addressing their inquiries and resolving issues.
• Guide customers through platform navigation, service features, and best practices to enhance their experience.
• Maintain accurate records of customer interactions and feedback to drive improvements in service quality.
• Collaborate with internal teams to share insights on customer needs and potential service enhancements.
• Stay informed about the latest trends and developments in the online media sector to provide informed support to clients.
• Contribute to a positive company image through effective communication and a strong commitment to customer satisfaction.

Requirements

• Fluency in Slovak and English is essential; proficiency in additional languages is a plus.
• Prior experience in customer support or a similar role is preferred.
• Strong problem-solving skills and the ability to multitask effectively.
• Excellent communication and interpersonal skills with a focus on customer satisfaction.
• Able to work effectively in a team environment.
• Willingness to adapt and learn in a fast-paced industry.
• A genuine passion for the online media sector and a commitment to delivering exceptional customer service.

Benefits

1. Good Monthly Salary
2. Monthly Performance Bonus
3. Paid Relocation Package with accommodation bonus
4. Fully Paid Training
5. Health Insurance
6. Low cost of living
7. And Many other perks and extras