New Slovak Speaking CS role for Logistics industry in Sofia - Relocation Package

Patrique Mercier Recruitment ES is excited to announce a new opportunity for a Slovak Speaking Customer Service Representative in the Logistics industry, located in Sofia, Bulgaria! This role is perfect for those who are fluent in Slovak and eager to contribute to customer service excellence in a bustling logistics environment. We offer a comprehensive relocation package to make your transition to Sofia as smooth as possible.

As part of our dedicated team, you will provide top-tier support to Slovak-speaking clients, assisting them with their inquiries and ensuring their satisfaction. This is a fantastic chance to grow your career while experiencing the vibrant culture of Sofia!

Your Responsibilities

• Provide outstanding customer service to Slovak-speaking clients through various communication channels.
• Address and resolve inquiries related to logistics operations effectively.
• Ensure client satisfaction through timely and accurate responses.
• Document customer interactions to contribute to service improvement efforts.
• Collaborate with colleagues to enhance the efficiency of service delivery.
• Participate in training sessions to deepen your knowledge of logistics and customer service practices.

Requirements

• Fluency in Slovak (both written and spoken) is essential; knowledge of English is a plus.
• Previous experience in customer service, particularly in the logistics sector, is preferred.
• Strong communication and interpersonal skills with a customer-focused approach.
• Excellent problem-solving and organizational skills.
• A positive attitude and ability to work well within a team environment.
• Willingness to relocate to Sofia and immerse yourself in the local culture.
• Open-mindedness and adaptability to a fast-paced operational setting.

Benefits

1. Good Monthly Salary
2. Monthly Performance Bonus
3. Paid Relocation Package with accommodation bonus
4. Fully Paid Training
5. Health Insurance
6. Low cost of living
7. And Many other perks and extras