New Slovak Speaking CS role for Banking industry in Sofia - Relocation Package

Patrique Mercier Recruitment By Cyriel is thrilled to announce a **New Slovak Speaking Customer Service role** in the banking industry based in beautiful Sofia, Bulgaria! If you are a motivated individual with a knack for customer service and fluent in Slovak, this is your chance to embark on an exciting new journey.

In this role, you will assist Slovak-speaking clients with their banking needs, providing exceptional service and solutions. We offer a relocation package to make your transition to Sofia smooth and enjoyable. Join our dynamic team and be part of a reputable banking institution that values customer satisfaction and employee development.

Your Responsibilities

• Provide exceptional customer support to Slovak-speaking clients in the banking sector.
• Address customer inquiries and resolve issues efficiently while maintaining a high level of service.
• Document customer interactions and follow up on open queries as needed.
• Collaborate with colleagues to ensure client needs are met effectively.
• Stay current on banking products and services to provide accurate information to clients.

Requirements

• Fluency in Slovak (both spoken and written) is essential.
• Your nationality and native language should be clearly stated in your C.V. and/or Cover Letter.
• Previous experience in customer service or Banking is highly desirable.
• Excellent communication and interpersonal skills to engage with clients effectively.
• Ability to handle customer needs with patience and professionalism.
• Willingness to relocate to Sofia, Bulgaria, as part of the transition.
• Strong problem-solving skills and ability to work in a fast-paced environment.
• Dedication to delivering exceptional customer experiences.

Benefits

1. Great Monthly Salary
2. Monthly Performance Bonus
3. Paid Relocation Package with accommodation bonus
4. Fully Paid Training
5. Health Insurance
6. Low cost of living
7. And Many other perks and extras