New Polish Speaking CS role for Online Media industry in Sofia - Relocation Pack

🌟 Unique Career Opportunity: Polish Speaking Customer Support Role in Online Media with Relocation Pack!

Patrique Mercier Recruitment ES is delighted to offer a remarkable opportunity for a Polish Speaking Customer Support role in the Online Media industry, based in the exciting city of Sofia, Bulgaria. Along with an enriching career path, we provide a comprehensive relocation package to help you transition smoothly to your new role.

In this position, you will be at the forefront of customer engagement, assisting clients in navigating the online media landscape. If you have a passion for customer service and are ready to explore an adventurous career in the online media industry, we would love to hear from you!

Your Responsibilities

• Deliver exceptional customer support to clients in the Online Media industry by effectively addressing their inquiries and resolving issues.
• Assist clients in navigating platforms, utilizing services, and implementing best practices for a seamless experience.
• Document customer interactions and feedback, contributing insights for continuous improvement in service quality.
• Collaborate with internal teams to communicate customer needs and to enhance service offerings.
• Stay updated on the latest trends and changes in the online media industry to provide well-informed assistance.
• Contribute to maintaining a positive company image through effective communication and a commitment to customer satisfaction.

Requirements

• Fluency in Polish and English is required; knowledge of additional languages is advantageous.
• Previous experience in customer support or a similar role is preferred.
• Strong problem-solving abilities and effective multitasking skills.
• Excellent communication and interpersonal skills, with a strong customer-centric approach.
• Able to work collaboratively within a team environment.
• Willingness to adapt and learn in a rapidly evolving industry.
• A genuine interest in the online media sector and a commitment to delivering exceptional customer service.

Benefits

1. Good Monthly Salary
2. Monthly Performance Bonus
3. Paid Relocation Package with accommodation bonus
4. Fully Paid Training
5. Health Insurance
6. Low cost of living
7. And Many other perks and extras