New Norwegian Speaking Tech support role for IT industry in Sofia Bulgaria

Patrique Mercier Recruitment ES is excited to share a remarkable opportunity for Norwegian-speaking professionals to join our tech support team in the vibrant city of Sofia, Bulgaria! This position is ideal for individuals who are enthusiastic about technology and eager to provide exceptional support within the Information Technology sector. As a member of our dedicated team, you will assist Norwegian-speaking customers with their technical inquiries, ensuring they enjoy a smooth and satisfying experience with our IT products and services. Experience the rich culture of Sofia while advancing your career in tech support!

Your Responsibilities

• Deliver outstanding technical support to Norwegian-speaking clients through various communication channels, including phone, email, and chat.
• Diagnose and resolve a wide range of technical issues promptly and effectively.
• Educate customers on how to utilize our IT products and services to their fullest potential.
• Maintain accurate documentation of customer interactions and resolutions.
• Collaborate with colleagues to continuously improve service quality and customer satisfaction.
• Participate in ongoing training and professional development programs.

Requirements

• Fluency in Norwegian (both written and spoken) is essential.
• Strong technical skills and an ability to solve complex problems.
• Previous experience in tech support, especially in the IT industry, is preferred but not mandatory.
• Excellent communication and interpersonal skills.
• A self-motivated individual who thrives in a teamwork-oriented environment.
• Willingness to relocate to Sofia and immerse yourself in the local culture.
• A passion for technology and a commitment to continuous learning are important!

Benefits

1. Good Monthly Salary
2. Monthly Performance Bonus
3. Paid Relocation Package with accommodation bonus
4. Fully Paid Training
5. Health Insurance
6. Low cost of living
7. And Many other perks and extras