New Norwegian Speaking CS role for Online Media industry in Sofia Bulgaria

🌟 Incredible Career Opportunity: Norwegian Speaking Customer Support Role in Online Media!

Patrique Mercier Recruitment ES is excited to offer an amazing opportunity for a Norwegian Speaking Customer Support role in the thriving Online Media industry, located in the bustling city of Sofia, Bulgaria. This position is perfect for individuals looking to make a meaningful impact while working within a dynamic and fast-evolving sector.

As a customer support representative, you will serve as a key resource for clients in the online media landscape, assisting them with inquiries and enhancing their overall experience. If you have a passion for customer service and are ready to dive into the exciting world of online media, we’d love to hear from you!

Your Responsibilities

• Deliver exceptional customer support to clients in the Online Media industry by effectively addressing their inquiries and resolving issues.
• Guide users on how to navigate platforms, utilize service features, and employ best practices for an enjoyable experience.
• Document customer interactions and feedback to inform continuous improvements in service quality and efficiency.
• Work collaboratively with internal teams to communicate insights on customer needs and service enhancements.
• Keep abreast of the latest trends and developments in online media to provide informed support to clients.
• Contribute to a positive company image through effective communication and a dedication to customer satisfaction.

Requirements

• Fluency in Norwegian and English is a must; proficiency in additional languages is beneficial.
• Previous experience in customer support or a comparable role is desirable.
• Strong problem-solving skills and the ability to multitask efficiently.
• Excellent communication and interpersonal skills, with a keen focus on customer satisfaction.
• Able to work effectively as part of a team.
• Willingness to adapt and learn in a rapidly changing industry.
• Genuine enthusiasm for the online media sector and a commitment to superior customer service.

Benefits

1. Good Monthly Salary
2. Monthly Performance Bonus
3. Paid Relocation Package with accommodation bonus
4. Fully Paid Training
5. Health Insurance
6. Low cost of living
7. And Many other perks and extras