New Norwegian Speaking CS role for Logistics industry in Sofia - Relocation pack

AI overview

This role involves delivering tailored support to Norwegian-speaking clients in logistics, with a strong emphasis on problem-solving and enhancing customer experience.

Exciting Opportunity Awaits! Patrique Mercier Recruitment By Cyriel is thrilled to offer a new Norwegian Speaking Customer Service role in the Logistics industry, based in the dynamic city of Sofia. If you are fluent in Norwegian and passionate about customer service, this is your chance to embark on an exciting career adventure. We provide a comprehensive relocation package to help you transition smoothly to your new life in Sofia!

In this role, you'll be the key point of contact for our Norwegian-speaking clients, providing support and solutions tailored to their needs within the logistics sector. Join us and be part of a collaborative and innovative team!


Your Responsibilities

  • Deliver exceptional customer service to Norwegian-speaking clients over various communication channels.
  • Resolve inquiries and troubleshoot issues related to logistics services efficiently.
  • Educate clients about logistics processes and systems to enhance their experience.
  • Maintain accurate documentation of customer interactions for quality assurance.
  • Work closely with team members to improve service delivery and operational efficiency.
  • Engage in ongoing training to stay updated about industry trends and company offerings.

Requirements

  • Fluency in Norwegian (both written and spoken) is required; various dialects are welcome!
  • Strong commitment to delivering quality customer service.
  • Prior experience in customer service, preferably in the logistics industry, is a plus but not mandatory.
  • Excellent communication and problem-solving skills.
  • Ability to thrive in a fast-paced and collaborative work environment.
  • Willingness to relocate to Sofia and embrace a new lifestyle.
  • A positive attitude and eagerness to learn and grow with our team!

Benefits

  1. Good Monthly Salary
  2. Monthly Performance Bonus
  3. Paid Relocation Package with accommodation bonus
  4. Fully Paid Training
  5. Health Insurance
  6. Low cost of living
  7. And Many other perks and extras

Perks & Benefits Extracted with AI

  • Health Insurance: Health Insurance
  • Low cost of living: Low cost of living

Mercier Recruitment is a recruitment agency that specializes in connecting multilingual candidates with job opportunities in Greece, ensuring they can work in their native languages while also offering relocation support.

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