New Norwegian CS role for healthcare industry in Sofia - Relocation package

Patrique Mercier Recruitment ES is excited to announce a new opportunity for Norwegian speakers in a Customer Service role within the healthcare industry, based in vibrant Sofia, Bulgaria! This position is perfect for individuals who are passionate about making a difference in people’s lives through outstanding customer support. You will be assisting Norwegian-speaking clients with their healthcare inquiries, ensuring they receive the best possible service. With the added benefit of a relocation package, this is your chance to start an enriching career while enjoying a new culture in an exciting city!

Your Responsibilities

• Provide exceptional customer service to Norwegian-speaking clients, assisting with healthcare-related inquiries.
• Effectively resolve issues and provide accurate information to enhance client satisfaction.
• Document all customer interactions thoroughly for quality assurance and follow-up.
• Collaborate with the healthcare team to ensure seamless service delivery.
• Participate in training sessions to keep up-to-date with industry standards and company policies.

Requirements

• Fluency in Norwegian (both written and spoken) is essential.
• Strong dedication to providing excellent customer service and support.
• Background or experience in the healthcare industry is an advantage but not required.
• Outstanding communication and interpersonal skills.
• Ability to manage multiple tasks while maintaining a positive attitude.
• Willingness to relocate to Sofia, Bulgaria, with a relocation package provided.
• A proactive approach to problem-solving and customer engagement.

Benefits

• 1. Good Monthly Salary
  2. Monthly Performance Bonus
  3. Paid Relocation Package with accommodation bonus
  4. Fully Paid Training
  5. Health Insurance
  6. Low cost of living
  7. And Many other perks and extras