New Irish Speaking CS role for Online Media industry in Sofia - Relocation Pack

🌟 Exciting New Opportunity Awaits You!

Patrique Mercier Recruitment ES is thrilled to present a fantastic role for a New Irish Speaking Customer Service Representative in the Online Media industry, based in vibrant Sofia, Bulgaria! If you are fluent in Irish and have a passion for customer service in the ever-evolving world of online media, this role is tailored for you.

As part of your responsibilities, you will engage with Irish-speaking customers, providing them with top-tier support and creating positive experiences online. This position not only offers the chance to grow your career but also comes with a comprehensive relocation package, making the transition to Sofia smooth and enjoyable. Embrace the opportunity to work in a lively city while making a difference in the online media space!

Your Responsibilities

• Provide exceptional customer support to Irish-speaking clients via multiple online channels.
• Address inquiries, resolve issues, and ensure customer satisfaction.
• Collaborate with team members to maintain a high standard of service.
• Document all interactions for ongoing quality improvement and training.
• Stay informed about industry trends to enhance customer experience and engagement.

Requirements

• Fluency in Irish (both written and spoken) is essential.
• Strong interest in customer service and online media.
• Previous experience in customer service is a plus, but a positive attitude and willingness to learn are vital.
• Excellent communication skills and a friendly, approachable demeanor.
• Ability to work under pressure while maintaining quality service.
• Willingness to relocate to Sofia, Bulgaria, and embrace a new cultural experience.
• Desire to grow and thrive within a dynamic and engaging environment.

Benefits

1. Great Monthly Salary
2. Monthly Performance Bonus
3. Paid Relocation Package with accommodation bonus
4. Fully Paid Training
5. Health Insurance
6. Low cost of living
7. And Many other perks and extras