New Irish Speaking CS role for Logistics industry in Sofia - Relocation Package

Patrique Mercier Recruitment ES is thrilled to present a new opportunity for an Irish Speaking Customer Service representative in the Logistics industry, located in Sofia, Bulgaria! This exciting position offers a comprehensive relocation package, making it an ideal choice for those looking to embrace a new adventure while advancing their career in customer service.

In this role, you will be responsible for providing exceptional support to our Irish-speaking clients, helping them navigate logistics services effectively and ensuring a seamless customer experience. If you have a passion for helping others and are ready to take the next step in your career while experiencing life in Sofia, we want to hear from you!

Your Responsibilities

• Assist Irish-speaking customers with inquiries regarding our logistics services through various communication platforms.
• Resolve customer issues efficiently, ensuring satisfaction and retention.
• Educate clients about our services and logistics processes to enhance their experience.
• Maintain detailed records of customer interactions for quality assurance.
• Collaborate with team members to optimize service delivery and improve overall client experience.
• Participate in training and skill development initiatives to stay updated on industry practices.

Requirements

• Fluency in Irish (both written and spoken) is essential.
• Strong dedication to providing excellent customer service.
• Prior experience in customer service, especially in a logistics context, is preferable but not necessary.
• Excellent communication and problem-solving skills.
• Ability to work well under pressure and handle multiple inquiries simultaneously.
• Willingness to relocate to Sofia and experience a new culture, with a comprehensive relocation package provided.
• A positive attitude and enthusiasm for engaging with customers!

Benefits

1. Good Monthly Salary
2. Monthly Performance Bonus
3. Paid Relocation Package with accommodation bonus
4. Fully Paid Training
5. Health Insurance
6. Low cost of living
7. And Many other perks and extras