New Icelandic Speaking Digital Trust and safety Specialist in Sofia Bulgaria

Patrique Mercier Recruitment ES is excited to offer a new opportunity for an Icelandic Speaking Digital Trust and Safety Specialist to join our team in the vibrant city of Sofia, Bulgaria! In this essential role, you will be responsible for ensuring the safety and integrity of our digital platforms by addressing user concerns and fostering a secure online environment. Your fluency in Icelandic will be crucial in providing tailored support to our diverse user base.

This position provides an excellent opportunity to immerse yourself in Sofia's rich culture while contributing to the important field of digital safety. If you are detail-oriented, proactive, and passionate about online safety, we would love to see your application!

Main Responsibilities

• Monitor user activities to ensure compliance with safety standards and procedures.
• Respond quickly and effectively to inquiries regarding trust and safety issues from users.
• Provide guidance and support to users on best practices for maintaining online security.
• Collaborate with internal teams to enhance safety policies and procedures.
• Document user feedback and trends related to safety, providing insights to management.
• Stay updated on emerging challenges in the digital trust and safety landscape.

Requirements

• Fluency in Icelandic (spoken and written) is essential.
• Experience in digital trust and safety, online moderation, or a related field is preferred.
• Strong analytical skills and keen attention to detail.
• Excellent communication skills, both verbal and written.
• Ability to work effectively both independently and as part of a team.
• Self-motivated and adaptable in a fast-paced work environment.
• Willingness to relocate to Sofia, Bulgaria, or currently residing in the area.

Benefits

1. Good Monthly Salary
2. Monthly Performance Bonus
3. Paid Relocation Package with accommodation bonus
4. Fully Paid Training
5. Health Insurance
6. Low cost of living
7. And Many other perks and extras