New German Speaking CS role for Retail industry in Bulgaria - Relocation package

Patrique Mercier Recruitment By Cyriel is thrilled to present a **New German Speaking Customer Service Role** in the retail industry located in Bulgaria! This exciting opportunity comes with a relocation package, allowing you to embark on a new adventure while advancing your career in a dynamic sector.

As a German-speaking Customer Service Representative, you will interact with customers to provide exceptional support and resolve their inquiries. Your fluency in German will be crucial in ensuring a high level of customer satisfaction in this fast-paced retail environment. Join our team and enjoy the vibrant culture of Bulgaria while contributing to a leading company in the retail industry!

Your Responsibilities

• Deliver outstanding customer service to German-speaking clients through various communication channels.
• Handle inquiries and complaints effectively, aiming for first-contact resolution.
• Document customer interactions accurately to ensure seamless service.
• Collaborate with team members to enhance the customer experience and improve processes.
• Participate in training and professional development to stay updated on industry trends.

Requirements

• Fluency in German (both spoken and written) is required; knowledge of English is beneficial.
• Clearly indicate your native language and nationality in your C.V. and/or Cover Letter.
• Experience in customer service, especially in a retail environment, is an advantage.
• Strong communication skills and the ability to engage with diverse customers.
• Problem-solving abilities and a customer-centric mindset.
• Willingness to relocate to Bulgaria and embrace a new lifestyle.
• Enthusiasm for learning and adapting to new challenges!

Benefits

1. Good Monthly Salary
2. Monthly Performance Bonus
3. Paid Relocation Package with accommodation bonus
4. Fully Paid Training
5. Health Insurance
6. Low cost of living
7. And Many other perks and extras