New German Speaking CS role for Logistics industry in Sofia - Relocation Pack

Patrique Mercier Recruitment By Cyriel is thrilled to announce a **New German Speaking Customer Service Role** in the logistics industry, based in the vibrant city of Sofia, Bulgaria! This exciting opportunity offers a comprehensive relocation package to ensure your move is as smooth as possible. In this role, you will be the first point of contact for German-speaking clients, delivering exceptional service and support within the logistics sector.

Your expertise in the German language will be vital in maintaining strong customer relationships and addressing their needs effectively. If you are looking for a fresh start in a dynamic and growing industry, we would love to hear from you!

Your Responsibilities

• Deliver outstanding customer support to German-speaking clients in the logistics sector through various communication channels.
• Address inquiries, resolve issues, and provide tailored solutions to ensure client satisfaction.
• Document customer interactions and maintain accurate records for quality assurance.
• Collaborate with various departments to streamline processes and enhance customer experience.
• Participate in training sessions to deepen your knowledge of the logistics industry and company offerings.

Requirements

• Fluency in German (both written and spoken) is essential; knowledge of English is an advantage.
• Strong passion for customer service and helping others.
• Previous experience in customer service or logistics is preferred but not mandatory.
• Excellent communication and interpersonal skills.
• Ability to work well in a fast-paced and team-oriented environment.
• Willingness to relocate to Sofia, Bulgaria, and embrace a new culture.
• Desire to grow and develop professionally in an exciting industry!

Benefits

1. Good Monthly Salary
2. Monthly Performance Bonus
3. Paid Relocation Package with accommodation bonus
4. Fully Paid Training
5. Health Insurance
6. Low cost of living
7. And Many other perks and extras